Sara Sustaita
Houston,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Center For Allergy & Asthma of Texas
11.2022 - Current
- Prior Authorizations for patients, Medical Records Release, Subcutaneous Injections, Intra-articular administration, Scheduling patients, Filing existing and new patients
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Store Manager
WAVE Fashion
02.2020 - 01.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Associates
At Home
07.2019 - 02.2020
- Provide exceptional customer service while engaging verbal and nonverbal communication skills, Ability to work with a team to exceed sales results while maintain store’s appearance
Sales Associate Manager
Wax
01.2017 - 06.2019
- Provide exceptional customer service, Engaging verbal and nonverbal communication skills, Ability to work with a team to exceed sales results while maintain store’s appearance, Ability to hire and let go of employees that don’t meet our store ethical standards, Ability to give constructive criticism to employees where areas need to be improved on, Trained and supervised employees, Assured accountability of company’s policy, Input invoices into system, Check balances are correct from inventory
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
Education
Health Care Administrative Assistant Associates -
Pima Medical Institute
Houston, TX01.2024
Health Care Administrative Assistant Certification - undefined
Pima Medical Institute
Houston, TX01.2022
Skills
- HIPAA/OSHA Trained
- Verifying Medical Insurance
- Medical Billing and Coding Tasks
- Assisting Physicians with Reports
- Bookkeeping and Banking Tasks
- Initial Prior Authorizations
- Complaint resolution
- Scheduling
- Inbound and Outbound Calling
- Product Knowledge
- Conflict Mediation
- Retail sales customer service
- Typing proficiency
- Recordkeeping strengths
- Office equipment proficiency
- Technical Support
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Center For Allergy & Asthma of Texas
11.2022 - Current
Store Manager
WAVE Fashion
02.2020 - 01.2022
Sales Associates
At Home
07.2019 - 02.2020
Sales Associate Manager
Wax
01.2017 - 06.2019
Health Care Administrative Assistant Associates -
Pima Medical Institute
Health Care Administrative Assistant Certification - undefined
Pima Medical Institute
- CCMA - Certified Clinical Medical Assistant
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