Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sara Tansill

Richmond,VA

Summary

Reliable Shift Leader with [Number] years in [Type] industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.Leading by example. Showping them the importance of customer service and how that effects the company as a whole.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Shift Leader

Walgreens Boots Alliance
08.2008 - Current
  • Trained new employees and delegated daily tasks and responsibilities.Took them under my wing and tought them how to the best in customer service.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Analyzed sales figures and identified areas for improvement.
  • Developed and implemented new processes and procedures to streamline operations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Devised and implemented processes and procedures to streamline operations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Observed packing operations to verify conformance to specifications.
  • Created and managed project plans, timelines and budgets.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.

Education

VCU And San Diego State
Va And CA

High School Diploma -

Douglas High Freeman
Richmond, VA
06.1983

Skills

  • Cash Handling
  • Role Modeling
  • Sales Reporting
  • Issue Resolution
  • Team Leadership
  • Client Service
  • Daily Workflows
  • Staff Training
  • Account Management
  • Staff Development
  • Safety Processes
  • Sales Expertise
  • Loss Prevention Strategies
  • Job Assignments
  • Conflict Resolution
  • Team Motivation
  • Employee Attendance Monitoring
  • Technical Support
  • Individual and Team Goals
  • Client Support
  • Lean Methods
  • Performance Tracking and Evaluations
  • Suggestive Selling
  • Training Assistance
  • Corrective Actions
  • Shift Scheduling
  • Diplomatic and Fair
  • OSHA Regulation Compliance
  • Cash Sales Counts
  • Interpersonal Relations
  • Demand Fulfillment
  • Policy and Procedure Enforcement
  • Security Monitoring
  • Inventory Counts
  • Rule Enforcement
  • Security Procedures Adherence
  • Drawer Assignments
  • Outcomes Tracking
  • Assigning Work
  • Shift Checklists
  • POS System Operations
  • POS Deletions
  • Task Monitoring
  • Large Bill Drops
  • Shift Paperwork Completion
  • Complaint Resolution
  • Rewards Programs
  • Verbal and Written Communication
  • Quality Inspections
  • Optimizing Profitability
  • Team Supervision
  • Staff Supervision
  • Continuous Professional Improvement
  • PPE Requirements
  • Scheduling and Coordinating
  • Negotiation and Conflict Resolution
  • Restaurant Operation
  • Loyalty Programs
  • Task Delegation
  • Creative Solutions
  • Facilitating Change
  • Patient Profiles
  • Employee Support
  • Financial Accounting
  • Service Quality Enhancements
  • Plan Projects
  • Safety and Sanitation Standards
  • Emergency Situations
  • Employee Relationships
  • Employee Coaching and Mentoring
  • Price Verifications
  • High-Volume Environments
  • Guest Inquiries
  • Administrative Duties
  • Collaborate Cross-Functionally
  • Administration and Reporting
  • Managing Operations and Efficiency
  • Monetary Transactions
  • Surface Work
  • Money Transfers
  • Billing and Payment Processing
  • Handling Customer Complaints
  • Guest Satisfaction
  • Team Meetings
  • Hospitality Service
  • Accounts Payable and Accounts Receivable

Accomplishments

  • Supervised team of [Number] staff members.Explain in detail exactly what I needed them to do. I made the most money in the district for all our funding raising events,which motavated my team to do more! I also received a cercertificate for being in the top five to get customers to sign up for the Walgreens credit card.I had an almost perfect review!

Certification

  • [Area of certification] Training - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Timeline

Shift Leader

Walgreens Boots Alliance
08.2008 - Current

VCU And San Diego State

High School Diploma -

Douglas High Freeman

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Sara Tansill