Sara Tardo
Mandeville,LA
Summary
Detailed and experienced office worker known for having great organizational and computer skills. Gifted at working with all types of customers and resolving situations efficiently and effectively. Looking for a new role where hard work and dedication will be highly valued.
Overview
22
22
years of professional experience
Work History
Office Manager/Clerical Associate
Manno Appraisal Services, Inc.
Houma, LA
06.2002 - Current
- Developed and implemented office policies and procedures.
- Worked with team members to effectively organize schedules and delegate tasks.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors and answering questions.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
Commercial Insurance Account Manager
Aubert Insurance
Covington, LA
10.2019 - 07.2022
- Negotiated with underwriters on behalf of clients to secure the most competitive terms and pricing.
- Managed renewal process for existing client accounts, ensuring all deadlines are met.
- Maintained accurate records of client accounts, including policy documents, endorsements and invoices.
- Responded promptly to customer inquiries concerning their coverage or claims status.
- Developed relationships with key contacts at brokers, insurers and other third-party vendors.
- Reviewed claims data for accuracy prior to submission to underwriters for processing.
Education
Bachelor of Science - Business Administration
University of New Orleans
New Orleans, LA05-2002
Skills
- Customer Service
- Supply Management
- Office Management
- Administrative Support
- Data Entry
- Report Writing
- Employee Training
- Scheduling
Timeline
Commercial Insurance Account Manager
Aubert Insurance
10.2019 - 07.2022
Office Manager/Clerical Associate
Manno Appraisal Services, Inc.
06.2002 - Current
Bachelor of Science - Business Administration
University of New Orleans
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