Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Taylor

Howard City

Summary

Detail-oriented accounting and administrative professional with over five years of experience using BS&A for utility billing, cash receipting, general ledger, accounts payable, payroll, and tax. Proficient in QuickBooks, and experienced in managing office operations, coordinating meetings, and providing high-level customer service. Member of the Phi Theta Kappa Honor Society and actively pursuing an Associate's degree in Accounting.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Utility Billing Clerk/Code Enforcement

Village of Howard City
Howard City
04.2018 - Current
  • Proficient in BS&A software for utility billing, cash receipting, general ledger, accounts payable, payroll, and taxes.
  • Manage all water and sewer utility billing procedures, including new meter installations, meter changes, deposits, move-ins/outs, shut-offs, and past-due accounts.
  • Receive and record payments, prepare and reconcile bank deposits, and process ACH payments.
  • Handle accounts payable by inputting invoices, and processing checks.
  • Manage payroll and summer tax procedures with accuracy and efficiency.
  • Served as the minute taker for Parks & Recreation Committee meetings, prepared agendas, and posted minutes to the Village website using WIX.com.
  • Provide backup support for the Clerk/Treasurer as a substitute minute-taker at Village Council meetings.
  • Respond to emails and manage a multi-line phone system professionally.
  • Established the Village's first retention schedules since its founding in the late 1800s.
  • Created and implemented the Code Enforcement Program, including documenting violations, drafting letters of violation, and preparing for informal and formal court hearings in coordination with the Village attorney, Bloom Sluggett.
  • Developed and organized the Department of Public Works office, and created Standard Operating Procedures to improve efficiency.
  • Highly knowledgeable about village ordinances and resolutions, providing guidance and enforcement support.
  • Actively volunteer at village events, enhancing community engagement and outreach.

Office Manager (Part-Time)

Millennium Auto Wash & Detail Center
Walker
03.2015 - 04.2018
  • Responsible for salary procedures while determining earned commissions.
  • Interview prospective employees, and complete new hire paperwork.
  • Oversee accounts payable, receivable, and reconciliation using QuickBooks.
  • Prepare monthly statements for dealerships and fleet accounts.
  • Handle scheduling and multi-line phone management.

Accounting Assistant

Kristin Healey Accounting
Cedar Springs
01.2014 - 09.2014
  • Handled key tasks in multiple companies' payroll accounts, and performed end-of-month account reconciliations.
  • Processed payments and collections.
  • Prepared monthly, quarterly, and year-end payroll taxes.

Dual Store Manager

Blarney Castle Oil Company
Scottville
06.2012 - 08.2013
  • Oversaw daily functions at dual retail locations.
  • Supervised staff, and ensured customer satisfaction.
  • Oversaw inventory control and financial reporting.

Senior Customer Service Associate

Blarney Castle Oil Company
Scottville
10.2011 - 06.2012
  • Ensured excellent service through prompt resolution of client concerns.
  • Facilitated employee training sessions and oversaw scheduling.
  • Executed monetary procedures and finalized daily reconciliations.

Education

Associate - Accounting

Montcalm Community College
Sidney, MI
05.2025

College Prep -

West Shore Community College
Scottville, MI

High School Diploma -

Mason County Eastern High School
Custer, MI

Skills

  • BS&A
  • General ledger accounting
  • QuickBooks
  • Payroll
  • Tax
  • Account reconciliation
  • Accounts Payable
  • Accounts Receivable
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Pivot Tables
  • Code Enforcement
  • Retention Schedules
  • Court and legal citation
  • Comprehensive knowledge of municipal operations and administrative functions within local government

Certification

  • Former Volunteer Income Tax Preparer (United Way), 2024 Tax Year (Completed 03/20/2025)
  • VITA/TCE Certifications for IRS 2024 Tax Year, Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced Tax Preparer
  • Workforce Competency Credential (NOCTI) – Basic Accounting, 11/01/24
  • Intuit QuickBooks Online Certified User, 11/01/24
  • Legal Code Enforcement and Compliance Administration, 03/01/24
  • Confrontation Management for Code Enforcement, 07/01/24
  • 2023 Code Enforcement Legal Updates, 12/01/23
  • Courtroom Procedures for Code Officers and Inspectors, 09/01/23
  • Procedures for Officers and Inspectors, 12/01/21, 10/01/23
  • Officer Safety: The Guardian Mindset, 12/01/22
  • Animal Safety Awareness, 12/01/22
  • Signs and Indicators of Human Trafficking, 12/01/22
  • Case Documentation and Evidence Collection, 08/01/22
  • Officer Safety Session I, 07/01/21
  • Property Maintenance and Housing Enforcement, 05/01/21
  • Leadership Montcalm, 2022

Timeline

Utility Billing Clerk/Code Enforcement

Village of Howard City
04.2018 - Current

Office Manager (Part-Time)

Millennium Auto Wash & Detail Center
03.2015 - 04.2018

Accounting Assistant

Kristin Healey Accounting
01.2014 - 09.2014

Dual Store Manager

Blarney Castle Oil Company
06.2012 - 08.2013

Senior Customer Service Associate

Blarney Castle Oil Company
10.2011 - 06.2012

Associate - Accounting

Montcalm Community College

College Prep -

West Shore Community College

High School Diploma -

Mason County Eastern High School

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