Sara Thompson
Saint Joseph,IL
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
6
6
years of professional experience
Work History
Cleaner
Royse and Brinkmeyer Apartments
11.2020 - 04.2023
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Replaced light bulbs and other electrical fixtures as needed.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Bakery Clerk
HARVEST MARKET
03.2020 - 11.2020
- Increased overall efficiency of the bakery operation through meticulous attention to detail when measuring ingredients or performing other preparatory tasks.
- Implemented creative merchandising techniques that enticed customers to purchase additional items from the bakery department.
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Contributed to successful seasonal promotions by designing eye-catching displays showcasing holiday-themed baked goods.
Cleaner
Perfectionist Cleaning service
02.2018 - 03.2019
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
- Created customized cleaning plans based on client preferences, ensuring tailored services that met specific requirements.
- Ensured a safe home environment by properly disposing of hazardous materials and using eco-friendly cleaning products.
- Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
- Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
- Managed inventory of cleaning supplies to avoid shortages or waste, resulting in cost savings for clients.
Server/Bartender
Red Robin
02.2017 - 02.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
GED -
Parkland College
Champaign, IL 04.2024 - 05.2024
Automotive trade in Automotive Technology -
Somerset Community College
London, KYSkills
Group reservations management
undefinedAssessments
- Retail customer service, Proficient, 01/01/24, Responding to customer situations in a retail setting
- Data entry: Attention to detail, Proficient, 03/01/24, Maintaining data integrity by detecting errors
- Work style: Reliability, Proficient, 02/01/24, Tendency to be reliable, dependable, and accountable at work
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
GED -
Parkland College
04.2024 - 05.2024
Cleaner
Royse and Brinkmeyer Apartments
11.2020 - 04.2023
Bakery Clerk
HARVEST MARKET
03.2020 - 11.2020
Cleaner
Perfectionist Cleaning service
02.2018 - 03.2019
Server/Bartender
Red Robin
02.2017 - 02.2019
Automotive trade in Automotive Technology -
Somerset Community College
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