Sara Tobias
Baldwin,MI
Summary
Accomplished in operations management and staff development, I spearheaded policy reforms at Thornapple Manor, enhancing patient care and safety. My leadership in staff training and strategic planning significantly improved service delivery, showcasing my ability to merge exceptional patient care with effective management practices. Skilled Licensed Practical Nurse offering 16+ years of experience in the field.
Overview
17
17
years of professional experience
Work History
Director of Harvest Pointe Assisted Living
Thornapple Manor
05.2022 - 09.2024
- Initiated new policies and procedures in order to open facility.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Nurse Case Manager/Team Leader
Thornapple Manor
05.2018 - 05.2022
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Educated patients and caregivers on healthcare protocols and processes.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Evaluated patient histories, complaints, and current symptoms.
- Managed patients recovering from medical or surgical procedures.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Educated family members and caregivers on patient care instructions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Risk Managment Nurse
Thornapple Manor
06.2014 - 05.2018
- Developed short-term goals and long-term strategic plans to improve risk of injury or incidents causing injury.
- Prepared answers, providing documentation, and information for incident investigations to State of Michigan.
- Quickly responded to situations impacting safety and security to unit.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Educated family members and caregivers on patient care instructions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical needs
- Implemented care plans for patient treatment after assessing clinical needs.
- Successfully initiated and facilitated facility wide removal of audible alarms while maintaining patient safety.
LPN Charge Nurse
Thornapple Manor
01.2008 - 06.2014
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Updated patient medical records with services provided, health conditions, and response to treatments using Point Click Care and Point of Care.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Served as charge nurse, caring for patients with serious illnesses.
- Achieved successful unit leadership by providing quality nursing care to 24 to 32 patients per day.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Delivered emotional support to patients and families during challenging times.
- Developed and implemented individualized patient care plans.
- Provided patient education on health care issues and prescribed medications.
- Monitored patient health conditions to report changes to assigned physician.
- Took samples to complete diagnostic and routine assessment tests.
- Administered medications and injections to patients.
- Reviewed patient history to verify conditions and current medications.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
Education
Associate of Applied Science - Registered Nurse
Westshore Community College
Ludington, MI05.2026
Licensed Practical Nurse
Bay De Noc Community College
Escanaba, MI05.2007
High School Diploma -
Marshall High School
Marshall, MI05.1993
Skills
- Operations Management
- Staff Development and Management
- Strategies and goals
- Exceptional patient care
- Development and Implementation of Policies and Procedures
Timeline
Director of Harvest Pointe Assisted Living
Thornapple Manor
05.2022 - 09.2024
Nurse Case Manager/Team Leader
Thornapple Manor
05.2018 - 05.2022
Risk Managment Nurse
Thornapple Manor
06.2014 - 05.2018
LPN Charge Nurse
Thornapple Manor
01.2008 - 06.2014
Associate of Applied Science - Registered Nurse
Westshore Community College
Licensed Practical Nurse
Bay De Noc Community College
High School Diploma -
Marshall High School
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