Sara Torres
Albuquerque
Summary
Dynamic and dedicated professional with extensive experience in customer service at Loves Travel Stop. Proven ability to enhance customer satisfaction through effective communication and empathy. Skilled in cash handling and point-of-sale operations, consistently achieving accurate transactions while maintaining a clean and organized environment. Committed to excellence and teamwork in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Loves Travel Stop
06.2025 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of the checkout area.
- Managed cash register, balancing cash drawer at shift end.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Bartender
Embassy Suites
05.2024 - 06.2025
- Crafted signature cocktails and beverages, ensuring high-quality service to guests.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted with inventory management, tracking supplies to ensure timely replenishment.
- Provided exceptional customer service, addressing guest inquiries and preferences efficiently.
- Trained new bartenders on operational procedures and best practices for cocktail preparation.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Chilis's Bar and Grill
05.2021 - 05.2024
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently in fast-paced dining environment.
- Collaborated with kitchen staff to streamline order accuracy and delivery times.
- Trained new servers on menu knowledge and service protocols.
- Recommended menu items based on customer preferences, increasing sales opportunities.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Diploma
Clovis Community College
Clovis, New Mexico, NM05.2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Money handling
- Cash register operation
- Order taking
Certification
Alcohol Servers License 2025-2026
Timeline
Cashier
Loves Travel Stop
06.2025 - 12.2025
Bartender
Embassy Suites
05.2024 - 06.2025
Server
Chilis's Bar and Grill
05.2021 - 05.2024
Diploma
Clovis Community College