Sara Torres
Houston,TX
Summary
Dependable Individual experienced in customer service. Looking to utilize and further my current skills to my full potential for immediate value and growth to a future employer.
Overview
15
15
years of professional experience
Work History
Branch Supervisor
First Convenience Bank
Houston, TX
08.2023 - Current
- Supervised daily operations, ensuring compliance with banking regulations and internal policies.
- Led team to enhance employee performance and customer service skills.
- Managed cash flow and balanced financial transactions to maintain operational accuracy.
Visual Merchandiser/Team Lead
WSS Warehouse Shoe Sale
Houston, TX
07.2022 - 08.2023
- Developed visually appealing displays to enhance customer engagement and drive sales
- Cash handling
- Trained new staff on visual merchandising standards and best practices for store presentation
Office Associate
Subsea Coating Technologies
Houston
12.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Organized, stored and retrieved files to enhance daily operations
- Kept reception area clean and neat to give visitors positive first impression
- Electronically filing documents in numerical order
- (Temporary)
Filing Clerk
Premium Oilfield Products
Houston
11.2019 - 12.2019
- Filing and organizing documents in alphabetical order
- Located missing file materials, which enabled management to meet project deadlines
- (Temporary)
Customer Service Representative
Performance Food Service
Houston
05.2019 - 07.2019
- Answer telephones and giving information to callers, take messages, or transferring calls
- Data Entry/ Create, maintain, and enter information into database
- Provide services to customers, such as order placement or account information
- Finish assignments in a timely manner
- (Temporary)
Assistant Manager
Sun Com Mobile
Houston
12.2017 - 03.2019
- Opening and closing procedures
- Cash handling
- Paying attention to detail
- Perform activities associated with shipping, receiving, or distribution
- Meeting sales quota/ marketing
- Informing employees in job duties and company policies to instruct proper training
Sandwich Artist
Subway
Houston
01.2011 - 05.2011
- Opening and closing procedures
- Efficiently prepared sandwiches and other menu items for guests
- Operated manual and electric appliances to peel, slice and trim food
- Maintained clean, sanitized and well-organized food preparation zones
- Checked completed orders for accuracy and bagged meals for easy carrying
Education
High School Diploma - undefined
Southwest Academy
Houston02.2013
Skills
- Customer service
- Management
- 10 key data entry
- Microsoft Outlook
- Microsoft Office Word
- Marketing/ Sales
- Filing
Timeline
Branch Supervisor
First Convenience Bank
08.2023 - Current
Visual Merchandiser/Team Lead
WSS Warehouse Shoe Sale
07.2022 - 08.2023
Office Associate
Subsea Coating Technologies
12.2019 - 03.2020
Filing Clerk
Premium Oilfield Products
11.2019 - 12.2019
Customer Service Representative
Performance Food Service
05.2019 - 07.2019
Assistant Manager
Sun Com Mobile
12.2017 - 03.2019
Sandwich Artist
Subway
01.2011 - 05.2011
High School Diploma - undefined
Southwest Academy