With a proven track record at Memorial Hermann Southwest Hospital, I excel in critical thinking and providing culturally competent care. Demonstrated achievements include enhancing patient satisfaction and reducing infection rates through meticulous attention to detail and adherence to protocols. My diverse experience and adeptness in medical equipment operation position me as a standout candidate.
Overview
17
17
years of professional experience
Work History
Patient Care Advocate
Memorial Hermann Southwest Hospital
Houston , TX
04.2024 - 12.2024
Assisted nursing staff with patient care, including bathing and dressing patients.
Monitored vital signs such as blood pressure, heart rate, temperature and respiration rate.
Ensured that all supplies were adequately stocked and available for use when needed.
Responded promptly to emergency situations and provided appropriate interventions.
Initiated safety measures to prevent accidents or injury while providing patient care services.
Provided emotional support to patients and their families during difficult times.
Observed changes in physical condition of patients; reported any significant changes to supervisor immediately.
Cleaned and maintained equipment used in providing care; followed infection control policies at all times.
Followed hospital policies regarding confidentiality of patient information.
Patient Care Technician
Weslaco Regional Rehab Hospital
Weslaco, TX
11.2022 - 01.2024
Enhanced patient satisfaction by providing compassionate and attentive care
Reduced stress for patients and families through effective communication and empathetic support
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients
Answered patient assistance calls, assessed needs, and offered qualified support
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Documented patient information and care activities in electronic health record
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
Maintained patient stability by checking vital signs and weight and recording intake and outtake information
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
Health Screener
Summit Health
03.2012 - 01.2024
Travel to screening events, measure blood pressure, height, weight, blood collection through venipuncture or finger stick, calculated BMI, experienced using the Cholestech or CardioChek machine, communicated values to participant and provided basic counseling
Improved patient satisfaction by conducting thorough health screenings and providing clear explanations of results
Enhanced the efficiency of the screening process through accurate data entry and consistent documentation
Maintained a clean and organized work environment, ensuring compliance with infection control protocols
Educated patients on preventative measures, promoting overall wellness and reducing the risk of illness
Ensured accuracy in test result reporting through meticulous attention to detail and adherence to established guidelines
Addressed patient concerns with empathy and professionalism, fostering trust in the screening process
Performed various tests as required, including blood pressure checks, glucose monitoring, and cholesterol level evaluations
Managed sensitive patient information with discretion, adhering to strict confidentiality policies at all times
Identified potential issues or abnormalities during screenings, promptly referring patients for further evaluation when necessary
Disinfected tools, equipment, and surfaces between patients
Dialysis Technician
US Renal
03.2020 - 12.2020
Safely initiate and terminate dialysis treatments per clinic protocol via cannulation or port
Obtain blood samples for laboratory analysis as required to complete physician orders
Always perform duties under the supervision of a Charge, use appropriate safety measures including personal protective equipment as necessary, clean, disinfect, and rinse dialysis machines in accordance with policy and procedures
Prepare machines for hemodialysis treatments, obtain pre and post treatment weights of patients per protocols, monitor patients during dialysis treatments, mix acids and bicarbonate according to protocol, complete water testing on dialysis machine at the beginning of each treatment day and as directed by the Administrator
Complete/document quality control logs throughout the day and after all treatments, as required
Reduced infection rates by maintaining strict aseptic techniques during all procedures
Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments
Maintained a clean and safe environment through diligent adherence to infection control protocols
Dialysis Technician
DaVita
09.2018 - 03.2020
Disinfect dialysis equipment and prepare the fluid used for each patient during dialysis
Insert dialysis needles into a patient's arm veins, start equipment, and monitor the patient
Inject patients with anticoagulants and change the speed or rate of dialysis as necessary during the procedure according to facility procedures
Once the session is over, disconnect the patient from the equipment and apply dressings to the puncture area
All under R.N supervision
Medical Assistant Float
Beebe Healthcare
02.2014 - 07.2017
Float to various locations of the medical group, interviewing patients and preparing them for the doctor
Experience with Family Practice, Gyn, Dermatology, GI, Urgent Care, Urology
Assisted in the training of new MA's, Nurses and Doctor's for EMR
Experienced in Athena and eClinicals, assisted doctors with minor procedures, stitch removal, wound care, ear cleaning, specimen collection, Vitals, EKG, medication refills, PPD placement/reading, injection placement
Clerical duties such as making/canceling/rescheduling appointments, copay collection, referrals, billing, check in/check out
Medical Assistant
Perdue Farms
01.2008 - 02.2014
Answer multi-line phones, operate fax and copy machine, Data entry, file records and correspondence, fill out referral forms, showed patients to examination rooms and prepared them for physician exam, interviewing patients to obtain health history, take vital signs such as pulse rate, temperature, blood pressure, weight, height and record information on patients' charts, checking insurance, preparing rooms for examination of patients, perform EKG's and equipment to administer routine diagnostic test, and call medical facility or department to schedule patients for test, perform pre-employment physicals, and obtain clinical specimens such as blood and urine for adults and kids and process for testing, drug and alcohol test, placement of TB tests and reading patients' blood glucose levels, routinely retracted patient throat cultures and prepared for lab submission, helped physicians examine and treat patients, assisting with instruments, and suture removal, apply bandages, dressing changes, stitches removal, maintained office and medical supply counts, liaised between patients and physicians to ensure patient comprehension of treatment plans, provide first aid to associates work and non-work related, and maintaining medical equipment
Education
High School Diploma -
Stephe Decatur High School
Berlin, MD
05-2001
Medical Interpreter training -
Dover, DE
Skills
Critical thinking
Specimen Collection
Vital Signs Monitoring
ADL Support
Medical Equipment Operation
Data Collection
Phlebotomy Techniques
Infection Prevention
Emergency Response
Mobility Assistance
Culturally Competent Care
Patient Observation
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Patient Care Advocate
Memorial Hermann Southwest Hospital
04.2024 - 12.2024
Patient Care Technician
Weslaco Regional Rehab Hospital
11.2022 - 01.2024
Dialysis Technician
US Renal
03.2020 - 12.2020
Dialysis Technician
DaVita
09.2018 - 03.2020
Medical Assistant Float
Beebe Healthcare
02.2014 - 07.2017
Health Screener
Summit Health
03.2012 - 01.2024
Medical Assistant
Perdue Farms
01.2008 - 02.2014
High School Diploma -
Stephe Decatur High School
Medical Interpreter training -
Similar Profiles
Rafik El BarbirRafik El Barbir
Volunteer at Memorial Hermann Hospital at Memorial Hermann Southwest HospitalVolunteer at Memorial Hermann Hospital at Memorial Hermann Southwest Hospital