Sara Towson
Graniteville,SC
Summary
Motivated customer service provider and leader with eight years of experience ensuring customer satisfaction and resolving conflict. Strong communicator, with proficient computer skills, and training ability.
Overview
3
3
years of professional experience
Work History
Crew Leader
Cold Creek Nurseries
Aiken, SC
09.2023 - Current
- Displayed high standards for quality workmanship.
- Trained new hires on job duties, safety protocols, and company policies.
- Performed demanding physical work over extended periods and modeled positive attitude.
Neighborhood Resident Liaison
Association Management Group
Aiken, SC
10.2022 - Current
- Customer/Resident remote point of contact.
- Answer residents' emails, questions, and concerns.
- Work remotely with the HOA management group, the Board of Directors, and the landscape management director.
- Facilitate communication between the Board of Directors, the management group, and community residents.
- Set my own schedule, and work independently.
Executive Assistant
Sage Mill Residential
Aiken, SC
04.2022 - 09.2024
- Monitored incoming emails and responded accordingly in a timely manner.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Leveraged word processing software to create proposals, letters and memos.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Education
Certificate Medical Coding and Billing -
Aiken Technical College
Aiken, SCSkills
- Team leadership
- Quality control
- Time management
- Communication skills
- Adaptability and flexibility
- Office equipment operation
References
References available upon request.
Timeline
Crew Leader
Cold Creek Nurseries
09.2023 - Current
Neighborhood Resident Liaison
Association Management Group
10.2022 - Current
Executive Assistant
Sage Mill Residential
04.2022 - 09.2024
Certificate Medical Coding and Billing -
Aiken Technical College
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