Sara Tucker
Wilton,USA
Summary
Dynamic Finance Transformation Program Manager at Pearson with proven leadership in global project delivery and process improvement. Expert in Oracle and team collaboration, driving significant program savings of over £5.9M. Adept at managing cross-cultural teams and enhancing user experiences through effective communication and strategic planning.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Finance Transformation Program Manager
Pearson
03.2020 - Current
- Manage the end-to-end delivery of global transformation projects for both business and technology components within the Finance team.
- Manage local implementation of the project activities including scoping, process change, change impact assessment and management, data cleansing and migration, legacy application management, testing, communication, training and Service Adoption.
- Contribute to planning and provide detailed plans, agreed milestones and updates as per the governance structure.
- Contribute to the project controls such as status reports, issues and risk logs, change registers.
- Coordinate project deliverables with cross-cultural teams across the globe ensuring communication and collaboration between teams.
Global Contingent Labor Program Manager
Pearson
09.2017 - 03.2020
- Collaborate with multiple cross-functional teams to formulate and update global HR strategies, policies, processes, and improve overall user experiences.
- Analyze and audit global contingent labor assignments to ensure compliance with regulations.
- Collaborate with business leaders regarding full-time and contingent labor forecasts and requirements.
- Develop change management, communication, and training plans for various audiences including leaders and managers on global HR policies and processes.
- Provide consultative services and human resources expertise to business leaders across various national and global markets.
- Collaborate with Managed Service Provider (MSP) and Global Procurement to expand and manage program globally (transitioning from US only).
- Collaborate with Global Procurement to deliver a joined-up one company strategy.
- Strong relationship between Global Procurement and HR, establishing credibility and trusted partner status leading to program savings of over 10% (£5.9M).
- Successful execution of global direct hire agency policy, process, communications, and training.
US Contingent Labor Program Manager
Pearson
05.2015 - 09.2017
- Led the design, development, user testing, integrations, and implementation of a new contingent worker vendor management system (VMS) that addressed $12 million of unmanaged contingent labor spend, multiple complex policies, multiple processes, and lack of supporting technology.
- Integral member of the US HR Ops Team.
- Developed and led domestic market segmentation, benchmarking, and pricing approach that drove average 10% negotiated reduction in vendor markups on jobs across the U.S.
- Led the design, development, user testing and implementation of an electronic Form I-9, as well as the centralization and auditing of paper Form I-9’s to be scanned electronically.
Human Resources Supervisor
Pearson
03.2015 - 06.2015
- Oversaw high volume contingent recruiting efforts at 5 professional scoring locations.
- Responsible for leading, managing, and developing 10 direct reports.
- Handled complex and sensitive employee relations issues professionally and confidentially.
- Created effective relationships with business partners to forecast staffing needs.
- Managed and led the implementation of a new online high school equivalency test, including leading a team of recruiters for pilot, developing reports, and process creation.
Human Resources Generalist
Pearson
09.2011 - 03.2015
- Managed employee relations issues including: counseling, training, termination.
- Leading member of the HR de-provisioning team, tasked with creating uniform processes across the US for terminating system accesses in timely manner.
- Maintained strict confidentiality and attention to detail in a fast-paced environment.
- Interviewed, hired, maintained, and terminated approximately 500 professional and seasonal operations positions annually.
- Managed internship program, including on-boarding, payroll, and off-boarding.
- Chaired the Iowa Activities Committee.
(Senior)/Human Resources Coordinator
Pearson
05.2006 - 09.2011
- Promoted to Senior HR Coordinator February 2010.
- Collaborated and implemented ticketing system, while motivating a very hesitant audience.
- Developed training materials and acted as subject matter expert for Operations online applicant tracking database.
- Initiated and maintained agency contracts and partnerships for A&I contingent staffing.
- Recruited, trained, on-boarded and managed 15 seasonal HR Coordinators.
- Interviewed and hired applicants for approximately 7,000 distributed at-home scoring positions and 300 seasonal operations positions annually.
- Created process and managed employee referral bonus program for all temporary employees nationwide.
- Entered, maintained, and audited employee data in HRMS system.
- Developed and implemented advertising campaign to attract qualified candidates.
- Managed online applications, availability surveys, and interviews for all Contingent Staffing.
- Evaluated, identified, and corrected payroll errors.
- Conducted unemployment claims for all distributed scorers (TALX).
- Researched and presented information on nationwide industry competitors.
- Developed and implemented travel and reimbursement policy.
- Contributed in performance evaluation and succession planning processes.
Human Resources Assistant
University of Iowa
06.2005 - 05.2006
- Recruited and on-boarded student hires at University Bookstores and other satellite locations.
- Effectively communicated to students and supervisors regarding student employment policies and procedures.
- Issued employee evaluations to supervisors.
Education
Leadership Certificate -
University of Iowa
05-2025
B.B.A - Management and Organizations
University of Iowa
12.2006
Skills
- Leadership skills
- Written communication
- Verbal communication
- Database proficiency
- Oracle
- Team collaboration
- Effective communication
- Problem solving
- Process mapping
- Process improvement
- MS office applications
- Project lifecycle
Certification
SHRM Certified Professional (SHRM-CP)
Qualifications And Education
- 12/31/25, Leadership Certificate, University of Iowa
- 05/01/06, B.B.A Management and Organizations, University of Iowa
Timeline
Finance Transformation Program Manager
Pearson
03.2020 - Current
Global Contingent Labor Program Manager
Pearson
09.2017 - 03.2020
US Contingent Labor Program Manager
Pearson
05.2015 - 09.2017
Human Resources Supervisor
Pearson
03.2015 - 06.2015
Human Resources Generalist
Pearson
09.2011 - 03.2015
(Senior)/Human Resources Coordinator
Pearson
05.2006 - 09.2011
Human Resources Assistant
University of Iowa
06.2005 - 05.2006
Leadership Certificate -
University of Iowa
B.B.A - Management and Organizations
University of Iowa
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