Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Upchurch

McAlester,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Resort Manager

Janeine Plumlee
08.2022 - Current
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Evaluated and promptly resolved lodging facility operational issues.
  • Oversaw day-to-day operations of Number-room hotel with staff of Number employees.
  • Solicited and reviewed guest feedback and promptly resolved complaints.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Fostered safe lodging environment with reliable and effective security services.
  • Lawn maintenance
  • Detail boats for cleanliness and safety for boat renters.

Housekeeper

Candlelight Inn
04.2020 - 07.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Waitress Trainer

Boomerang
03.2017 - 07.2018
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.

Convenience Store Clerk

Filling Station
04.2009 - 10.2012
  • Stocked merchandise on display shelves and racks to provide good selection for customers.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
  • Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and Type products.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Assisted customers by answering questions and fulfilling requests.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Secretary

Ronnie May Law Firm
01.2004 - 02.2006
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Took documents to the courthouse for judge to sign.

Education

Indianola High School
Indianola, OK

Skills

  • Maintenance
  • Marketing
  • Guest Satisfaction
  • Development and Training

Timeline

Resort Manager

Janeine Plumlee
08.2022 - Current

Housekeeper

Candlelight Inn
04.2020 - 07.2021

Waitress Trainer

Boomerang
03.2017 - 07.2018

Convenience Store Clerk

Filling Station
04.2009 - 10.2012

Secretary

Ronnie May Law Firm
01.2004 - 02.2006

Indianola High School

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Sara Upchurch