Summary
Overview
Work History
Education
Skills
Timeline
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Sara Velazquez

Rohnert Park,CA

Summary

  • Well-round office clerk possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
  • Accomplished Office Clerk with dedication to long-term planning and effective day-to-day productivity. Skilled at data entry and accurate work with training colleagues. Proven leadership skills to accomplish tasks.
  • Efficient Office Assistant with 5 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
  • Polite and attentive, offering excellent customer service, organization and time management skills.

Overview

5
5
years of professional experience

Work History

Office Clerk

Humphrey Plumbing
Turlock, CA
01.2019 - 01.2024
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Organized office supplies and maintained an inventory of stock items.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Processed incoming and outgoing mail daily.
  • Created spreadsheets using Microsoft Excel for tracking data and creating reports.
  • Greeted customers, answered inquiries, and directed them to the appropriate department.
  • Managed client communication, scanning documents and distribution of mail.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Developed forms and maintained filing systems to store confidential client information securely.

Education

Bachelor of Arts - Biology

Sonoma State University
Ronhert Park, CA
05-2024

High School Diploma -

Oakdale High School
Oakdale, CA
08-2020

Skills

  • File Organization
  • Data Management
  • Records Management
  • Data Entry
  • Billing and Coding
  • Technical Support
  • Business Administration
  • Scheduling
  • Administrative Support
  • Call Handling
  • File Maintenance
  • Customer Service
  • Inventory Management
  • Proofreading
  • Office Supplies Management
  • Mail Distribution
  • MS Office Proficient
  • Word Processing
  • Document Management
  • Document Preparation
  • Phone Etiquette

Timeline

Office Clerk

Humphrey Plumbing
01.2019 - 01.2024

Bachelor of Arts - Biology

Sonoma State University

High School Diploma -

Oakdale High School

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Sara Velazquez