Summary
Overview
Work History
Education
Skills
Timeline
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Sara Verhonich

Panama City Beach,FL

Summary

I am looking for a position that will help me grow in my personal and professional life. I am interested in a position that will lead to future growth with the company.

Overview

22
22
years of professional experience

Work History

Reservation Manager

By the Sea Resorts
04.2003 - 04.2014
  • As the manager I scheduled employees, answered phones, input online reservations, handled all reservation issues and trained employees. I ran daily reports to show the effectiveness of our day to day operations. I covered the front desk when needed and was versed in all aspects of the online support with customers and accounting administrators pertaining to billing issues for reservations and more. I handled all online inquiries and provided support in direct chat mode for customers. I also worked Manger on Duty shifts for the company regularly.
  • Qualifications

Owner Services Representative

Royal American Beach Getaways
04.2014 - 11.2024
  • I was the Owner liaison for almost 200 units where I was the creator of In-House checks and balances ensuring consistency in customer service and billing statements. I have a reputation for accessibility and timely follow through on owner communications. I coordinated with maintenance and housekeeping on issues regarding all rental units and work orders. I provided unit evaluations and inspections and work closely with the owners to replace and/or update items as needed. I regularly gathered quotes for any outside company that the owner may be in need of to resolve any issues they may have with their units. I took temporary filler photos and also schedule professional photos. I was a dedicated owner advocate who was committed to overcoming obstacles, problem solving and ensuring a positive owner experience. The company merged and sold the rental management portion to a different company.
  • Qualifications

Location Manager

Cherry Hill Production
11.2024 - 12.2024
  • Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.
  • Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.

Delivery Driver

Marcos's Pizza
03.2024 - Current


  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries.
  • Read maps, follow oral, and written instructions and use GPS technology to make deliveries.
  • When I am not delivering I assist in house with answering calls and submitting orders. Making food items, working the cut table and providing customer satisfaction.

Admin Assistant

S. C. Rowe
03.2025 - Current


  • Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensure accurate record-keeping with diligent data entry and database management for vital company information.

Education

Management

Gulf Coast State College

Skills

  • Customer service
  • Hospitality
  • Front desk

Timeline

Admin Assistant

S. C. Rowe
03.2025 - Current

Location Manager

Cherry Hill Production
11.2024 - 12.2024

Delivery Driver

Marcos's Pizza
03.2024 - Current

Owner Services Representative

Royal American Beach Getaways
04.2014 - 11.2024

Reservation Manager

By the Sea Resorts
04.2003 - 04.2014

Management

Gulf Coast State College

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Sara Verhonich