Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Villani

Madison Heights,MI

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

6
6
years of professional experience

Work History

Dealer Operations Analyst

Entrega Systems Group, Inc.
06.2022 - Current
  • Market and support Shop Click Drive Program to GM Dealerships.
  • Report weekly findings of analyzed data.
  • Present data to GM to enhance Shop Click Drive Program.
  • Increase GM dealership participation by adding new dealerships and retaining current dealerships by resolving concerns and providing value.

Dealer Solutions Operations Analyst

Entrega Systems Group, Inc.
06.2020 - Current
  • Working under direct supervision of the dealer operations director to provide new process flows, user guides, and daily reports.
  • Analyze/update/create/maintain reports for GM internal and external communications.
  • Consistently helping to manage different ticketing systems within our team to help push new GM dealers through the pipeline, and making sure that processes are being executed accordingly.
  • Assist with client based meetings and provide data when it is needed.

Marketing Coordinator

MGM Grand Detroit
10.2019 - 03.2020
  • Compliance with general regulations of both the Michigan Gaming Board, as well as Federal, State and local laws.
  • Created and updated submissions for new promotions to the MGCB.
  • Executed promotions and events while maintaining the computer systems for each, in addition to upholding conformity.
  • Compiled daily and ticket summary reports for upcoming shows and events.
  • Ensured that all promotions were performed in accordance to MGCB regulations.

Logistics Coordinator

SARSAM LLC
05.2018 - 10.2019
  • Monitored, sorted and validated the operational integrity of warehoused fire extinguishers.
  • Participated in the design of a new aluminum valve for a 5LB dry powder chemical fire extinguisher.

Education

BBA in Marketing -

Grand Valley State University
Grand Rapids, MI
04.2018

Skills

  • Team Oriented
  • Independent
  • Customer Service
  • Problem Solving Abilities
  • Process Development & Improvement
  • Data Analytics
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio)
  • Microsoft Dynamics CRM
  • Jira
  • SSRS (SQL Server Reporting Services)

Timeline

Dealer Operations Analyst

Entrega Systems Group, Inc.
06.2022 - Current

Dealer Solutions Operations Analyst

Entrega Systems Group, Inc.
06.2020 - Current

Marketing Coordinator

MGM Grand Detroit
10.2019 - 03.2020

Logistics Coordinator

SARSAM LLC
05.2018 - 10.2019

BBA in Marketing -

Grand Valley State University
Sara Villani