Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
6
6
years of professional experience
Work History
Dealer Operations Analyst
Entrega Systems Group, Inc.
06.2022 - Current
Market and support Shop Click Drive Program to GM Dealerships.
Report weekly findings of analyzed data.
Present data to GM to enhance Shop Click Drive Program.
Increase GM dealership participation by adding new dealerships and retaining current dealerships by resolving concerns and providing value.
Dealer Solutions Operations Analyst
Entrega Systems Group, Inc.
06.2020 - Current
Working under direct supervision of the dealer operations director to provide new process flows, user guides, and daily reports.
Analyze/update/create/maintain reports for GM internal and external communications.
Consistently helping to manage different ticketing systems within our team to help push new GM dealers through the pipeline, and making sure that processes are being executed accordingly.
Assist with client based meetings and provide data when it is needed.
Marketing Coordinator
MGM Grand Detroit
10.2019 - 03.2020
Compliance with general regulations of both the Michigan Gaming Board, as well as Federal, State and local laws.
Created and updated submissions for new promotions to the MGCB.
Executed promotions and events while maintaining the computer systems for each, in addition to upholding conformity.
Compiled daily and ticket summary reports for upcoming shows and events.
Ensured that all promotions were performed in accordance to MGCB regulations.
Logistics Coordinator
SARSAM LLC
05.2018 - 10.2019
Monitored, sorted and validated the operational integrity of warehoused fire extinguishers.
Participated in the design of a new aluminum valve for a 5LB dry powder chemical fire extinguisher.
Education
BBA in Marketing -
Grand Valley State University
Grand Rapids, MI
04.2018
Skills
Team Oriented
Independent
Customer Service
Problem Solving Abilities
Process Development & Improvement
Data Analytics
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio)