Sara Viner
Amarillo,TX
Summary
Dynamic professional with a proven track record in inventory management and customer service, notably at Spartan Boiler. Skilled in supply chain management and conflict resolution, I excel in optimizing warehouse organization and enhancing customer satisfaction. Achieved significant improvements in inventory accuracy and customer relationship management, demonstrating strong problem-solving abilities and attention to detail.
Overview
6
6
years of professional experience
Work History
Inventory Procurement
Spartan Boiler
Amarillo, TX
09.2021 - 02.2025
- Tracked inventory levels and ordered necessary supplies when needed.
- Monitored inventory levels and ordered materials as needed to support operations.
- Maintained accurate inventory records of merchandise through manual and computer-based systems.
- Maintained accurate and up-to-date inventory records.
- Investigated any discrepancies between actual inventory count and recorded levels.
- Maintained accurate records of inventory levels and transactions.
- Provided training assistance for team members on best practices in procurement processes and inventory management techniques.
- Organized warehouse inventory to ensure efficient order fulfillment processes.
- Coordinated physical and digital inventory audits.
Customer Service Representative
Howell Sand Company
Amarillo, TX
07.2021 - 08.2021
- Provided accurate information about products and services to customers.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Identified opportunities for upselling additional products or services based on customer needs.
Inside Sales Representative
Silver Star Supply
Amarillo, TX
08.2019 - 07.2021
- Collaborated with team members to determine strategic sales approaches.
- Consulted with customers to aid selection and purchase of products that met needs.
- Followed up on pending orders and inquiries in a timely manner.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Delivered superior customer support to improve account retention rate.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Cashier
GEBOS
Amarillo , TX
09.2018 - 08.2019
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Collected payments and provided accurate change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Tascosa High School
Amarillo05-2011
Skills
- Inventory Management
- Supply chain management
- Warehouse organization
- Data analysis
- Customer service
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Inventory procurement
References
References available upon request.
Timeline
Inventory Procurement
Spartan Boiler
09.2021 - 02.2025
Customer Service Representative
Howell Sand Company
07.2021 - 08.2021
Inside Sales Representative
Silver Star Supply
08.2019 - 07.2021
Cashier
GEBOS
09.2018 - 08.2019
High School Diploma -
Tascosa High School
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