Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Viserta

Chicago,IL

Summary

Adept in customer service and effective multitasking, I excelled at Georgetown VOSH by enhancing guest experiences through seamless coordination and high standards of cleanliness. Demonstrating patience and empathy, I trained staff and improved service efficiency, mastering menu details and ensuring guest satisfaction. My skills in phone etiquette and food safety significantly contributed to the restaurant's success.

Overview

2
2
years of professional experience

Work History

Hostess/Busser/Runner

Georgetown VOSH
09.2022 - Current
  • Answered customer questions about hours, seating, and menu information
  • Worked with the kitchen to feed customers
  • Greeted customers upon arrival
  • Trained new hostesses/runners/bussers on the best customer service practices and restaurant policies to maintain high standards of service
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Completed daily side work and opening and closing duties without fail
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously
  • Took reservations and to-go orders by phone

Education

High School Diploma -

Loyola University of Chicago
Chicago, IL
04.2028

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Cleaning and sanitation
  • Detail Oriented
  • Payment Processing
  • Guest complaint resolution
  • Food Running
  • Food safety understanding
  • High-volume dining
  • Menu Memorization

Timeline

Hostess/Busser/Runner

Georgetown VOSH
09.2022 - Current

High School Diploma -

Loyola University of Chicago

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Sara Viserta