Summary
Overview
Work History
Skills
Timeline
Generic

Sara Warren

Cocoa Beach,FL

Summary

Detail-oriented bookkeeping professional with 10 + years' experience applying financial and managerial accounting practices. Bringing analytical thinking and positive approach to financial problem-solving. Understanding credit analysis and debt collection processes, with proficiency in financial data analysis and account reconciliation. Aiming to optimize credit and collections processes to contribute to financial stability and growth.

Overview

16
16
years of professional experience

Work History

Credit and Collections Analyst

Dormakaba
11.2019 - Current
  • Daily review of customer sales orders, with respect to credit exposure and risk
  • Review and qualify new customer credit applications using internal and external resources, such as financial statements and Dun & Bradstreet
  • Contact customers regarding past due invoices and account issues, such as short payments, discounts, etc
  • Work with Dispute Analyst to resolve customer discrepancies, aged items, and account updates
  • Partner with sales team to fulfill customer needs, drive results, and develop key relationships
  • Maintain focus on assigned cash and accounts receivable goal
  • Approve and Release orders daily to be shipped
  • Manage 30 government accounts and upload invoice into WAWF
  • Upload invoice daily in customer portal to be paid
  • Successfully resolved disputes through effective negotiation skills, preserving positive client relationships throughout the collections process.
  • Analyzed financial statements for accurate assessment of customer creditworthiness, mitigating risk exposure.
  • Maintained compliance with regulatory requirements in all aspects of the credit and collections function.
  • Optimized cash flow management by closely monitoring receivables aging reports and taking prompt action where needed.

Collections Specialist

Stanley Security Solutions
06.2017 - 04.2019
  • Researched and resolved customer concerns/discrepancies
  • Contacted customers regarding past due invoices and balances
  • Maintained accounts receivable portfolio of approx
  • 5mm
  • Updated weekly aging reports and participated in on-going cash walls with sales and upper management
  • Prepared accurate financial statements at the end of the quarter

Front Office Assistant

MedExpress
07.2016 - 04.2017
  • Welcomed all MedExpress patients and visitors
  • Answered inquiries and directed them through registration process
  • Utilized a multi-line system and scanner to process patients through MedExpress process
  • Registered patients, verified insurance eligibility, and collected payments
  • Collected all insurance information, verified patients' demographics
  • Processed payments, posted patients balances, and completed phone sheets
  • Maintained a clean work environment and professional appearance and adherence to relevant help and safety procedures
  • Completed daily patient call backs
  • Discharged patients, assisted office and clinical staff and closed office at the end of the night
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Responded to inquiries from callers seeking information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Accounts Receivables/Assistant Manager

RCS Management
10.2008 - 06.2016
  • Maintained accounts receivable portfolio of approx
  • 6.5mm
  • Researched and resolved customers concerns / discrepancies
  • Contacted customers regarding past due invoices and balances
  • Worked as a team with the sales department and customer service
  • Executed accounts receivable reporting enhancements and reconciliation procedures
  • Supervised accounts receivables clerks, team of four
  • Assisted with month-end closing procedures, contributing to accurate and timely financial statements preparation.
  • Reduced outstanding receivables by diligently monitoring accounts and proactively resolving payment issues.
  • Performed credit reviews for potential customers, mitigating risk exposure while supporting business growth initiatives.
  • Ensured timely payments from clients through effective communication and proactive followups.

Skills

    • Credit scoring models
    • Payment negotiations
    • Accounts receivable management
      • Cash flow management
      • Dispute resolution
      • Portfolio management

Timeline

Credit and Collections Analyst

Dormakaba
11.2019 - Current

Collections Specialist

Stanley Security Solutions
06.2017 - 04.2019

Front Office Assistant

MedExpress
07.2016 - 04.2017

Accounts Receivables/Assistant Manager

RCS Management
10.2008 - 06.2016

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Sara Warren