Sara Weeks
Omaha,NE
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Vice President
American Machine Works
01.2018 - Current
- Increased financial efficiency by streamlining processes and implementing cost-saving measures.
- Controlled accounting operations and oversaw transactions related to payroll, financial reporting, payables and receivables.
- Ensured timely and accurate financial reporting, maintaining full compliance with regulatory requirements.
- Implemented robust internal controls to mitigate risk, protect assets, and ensure accuracy of reported financial information.
- Managed vendor changes to improve cost controls and improve workflow operations.
- Managed relationships with external auditors to ensure timely completion of audits without significant findings or adjustments.
- Optimized working capital by closely monitoring cash flow, accounts receivable, inventory levels, and vendor payments.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw business-wide changes to modernize procedures and organization.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Founded performance- and merit-based evaluation system to assess staff performance.
Office Manager
American Machine Works
05.2015 - 12.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed senior-level personnel working in marketing and sales capacities.
Operations Manager
The Biltmore Apartments
01.2014 - 12.2014
- Oversaw operations team while ensuring adherence to company policies and procedures.
- Cultivated strong connections with external vendors and suppliers.
- Maximized customer satisfaction through efficient communication and proactive resolution of issues.
- Facilitated clear and effective communication between unit staff and organization leadership, minimizing miscommunications and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Assisted lower-level employees and maintained excellent customer service by handling problematic customers and clients.
- Presented intricate and precise issue reports to senior management.
Payroll/Benefits Administrative Assistant
Slosburg Co
01.2013 - 12.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information.
- Ensured accurate record-keeping.
- Promoted a positive work environment.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks.
- Assisted in onboarding new employees.
- Optimized calendar management for executives.
- Organized office events.
- Collaborated on special projects as assigned by leadership.
- Managed scheduling for executive team.
- Addressed IT issues by coordinating with tech support.
- Assisted in preparation of financial reports.
- Managed filing system
- Managed phone and email correspondence.
- Assisted coworkers and staff members with special tasks.
- Managed paper and electronic filing systems.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Office Manager
APPA Fine Foods
07.2006 - 01.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service.
- Maintained accurate financial records.
- Oversaw office inventory.
- Coordinated office events and meetings.
- Assisted in the recruitment process, conducting interviews and onboarding new employees.
- Served as a liaison between upper management and staff members.
- Managed vendor relationships, negotiating contracts for cost savings.
- Facilitated smooth communication between departments.
- Supported department heads in accomplishing their goals.
- Oversaw facility maintenance requests.
- Developed comprehensive policy manuals.
- Reduced costs with meticulous budget monitoring.
- Provided comprehensive administrative support to senior management.
- Handled sensitive employee and client information with utmost confidentiality.
- Facilitated positive work environment.
- Facilitated smooth office relocations.
- Maintained professional demeanor.
- Established team priorities, maintained schedules and monitored performance.
- Leveraged data and analytics to make informed decisions.
- Managed senior-level personnel working in marketing and sales capacities.
Billing Clerk
Appa Fine Foods
05.2004 - 07.2006
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy.
- Managed high volume of invoices while maintaining attention to detail.
- Assisted with month-end closing procedures.
- Interacted with customers to resolve billing disputes.
- Maintained confidentiality of sensitive customer information.
- Demonstrated excellent time management skills.
- Maintained up-to-date customer records.
- Processed customer invoices, credit memos and payments.
- Maintained detailed records of customer payments and billing adjustments.
- Generated daily, weekly and monthly reports for billing department.
- Adapted quickly to changes in company policies or procedures.
- Entered and maintained billing information in company internal databases.
- Enhanced team productivity by training new staff on billing software and procedures.
- Maintained high levels of accuracy in data entry.
- Generated monthly billing and posting reports for management review.
National Customer Service Manager
Victoria's Bridals
01.2001 - 12.2003
- Coordinated cross-functional teams to address complex customer issues, ensuring timely resolutions.
- Conducted regular performance reviews.
- Established a positive work environment.
- Streamlined complaint resolution process..
- Delivered exceptional customer experiences by fostering a culture focused on empathy, active listening, and problem-solving skills among staff members.
- Implemented regular team meetings.
- Mentored new hires.
- Managed high call volumes effectively.
- Maintained positive customer relations.
- Maintained professional demeanor.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees.
- Cultivated positive rapport with fellow employees.
International Customer Service Manager
Eden Bridals
01.1998 - 01.2001
- Implemented effective call monitoring practices.
- Enhanced customer satisfaction by streamlining communication processes and implementing effective customer service strategies.
- Conducted regular performance evaluations.
- Oversaw the resolution of escalated customer issues.
- Managed a diverse team of customer service representatives.
- Spearheaded initiatives to improve overall customer experience.
- Maintained positive customer relations.
- Maintained professional demeanor .
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance.
- Recruited, interviewed and hired employees.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees.
- Established performance goals.
- Managed senior-level personnel working in marketing and sales capacities.
Education
Accounting And Bookkeeping
Citrus College
Glendora, CAHigh School Diploma -
Baldwin Park High School
Baldwin Park, CA06.1996
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Complex Problem-Solving
- Client Relationship Building
- Account Management
- Operations Management
- Customer Service
- Documentation And Reporting
- Training and mentoring
- Staff Development
- Performance monitoring
- Data Analysis
- Budget Oversight
- Staff Training
- Recruiting and Hiring
- Financial Management
- Human Resources
- Human Resources Management
- Office Management
- Schedule Management
- Office Administration
- Expense Reporting
- Administrative Support
- Bookkeeping
- Travel Coordination
- Analytical and Critical Thinker
- Adaptable and Flexible
Timeline
Vice President
American Machine Works
01.2018 - Current
Office Manager
American Machine Works
05.2015 - 12.2017
Operations Manager
The Biltmore Apartments
01.2014 - 12.2014
Payroll/Benefits Administrative Assistant
Slosburg Co
01.2013 - 12.2013
Office Manager
APPA Fine Foods
07.2006 - 01.2013
Billing Clerk
Appa Fine Foods
05.2004 - 07.2006
National Customer Service Manager
Victoria's Bridals
01.2001 - 12.2003
International Customer Service Manager
Eden Bridals
01.1998 - 01.2001
Accounting And Bookkeeping
Citrus College
High School Diploma -
Baldwin Park High School
Similar Profiles
Jason LongJason Long
Welder at American Machine WorksWelder at American Machine Works
Dylan RichickDylan Richick
Valve Technician at North American Machine WorksValve Technician at North American Machine Works
Chien LeChien Le
CNC Machinist at Hudson Machine WorksCNC Machinist at Hudson Machine Works