Summary
Overview
Work History
Education
Skills
Timeline
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Sara White

Shuqualak,MS

Summary

Dynamic Office Administrator with a proven track record at Prime Line Inc., excelling in inventory management and customer service. Expertly streamlined operations, enhancing workflow efficiency and accuracy in financial processing. Recognized for fostering strong vendor relationships and implementing effective office policies, driving productivity and ensuring compliance with regulations.

Overview

18
18
years of professional experience

Work History

Office Administrator

Prime Line inc.
Macon, MS
04.2020 - Current
  • Managed office supplies and inventory for efficient operations.
  • Maintained filing systems to ensure easy access to documents.
  • Liaised with vendors to facilitate service agreements and procurement.
  • Implemented office policies to improve workflow and productivity.
  • Coordinated and managed daily administrative operations of the office.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Organized and maintained filing systems, including electronic databases and records.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed invoices on a timely basis according to established procedures.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Processed financial documents, contracts, expense reports and invoices.
  • Filtered emails based on importance and escalated issues to leadership.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
  • Automated office operations by managing client correspondence and data communications.
  • Checked figures and postings for correct entry and proper codes.
  • Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
  • Greeted visitors warmly upon arrival at the office premises.
  • Ensured compliance with applicable laws regarding employment practices.
  • Developed strong relationships with clients through excellent customer service skills.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Implemented quality control measures to uphold company standards.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Created memos, letters and other documents, fostering internal and external communication.

Rider

Bill Jones Trucking
Butler, MS
07.2012 - 04.2020
  • Maintained vehicle cleanliness and ensured compliance with safety regulations.
  • Communicated effectively with dispatch to confirm delivery schedules and changes.
  • Navigated efficiently using GPS technology to optimize delivery routes and minimize delays.
  • Utilized navigation systems and other tools to efficiently route deliveries.
  • Reported any vehicle malfunctions or accidents in a timely manner.
  • Verified package contents against shipping documents prior to delivery.

General Manager

McClain Sonic
Jackson, MS
07.2011 - 07.2012
  • Oversaw daily operations and ensured adherence to company policies.
  • Managed staff schedules and maintained optimal labor levels for efficiency.
  • Developed training programs for new employees to enhance service quality.
  • Implemented cost control measures to improve financial performance and reduce waste.
  • Monitored inventory levels and conducted regular audits for accuracy.
  • Led team meetings to communicate goals and motivate staff performance.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Developed service and sales strategies to improve retention and revenue.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Supervised employees through planning, assignments, and direction.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

General Manager

Whataburger
Jackson, MS
07.2007 - 07.2011
  • Oversaw daily operations and ensured adherence to company policies.
  • Managed staff schedules and maintained optimal labor levels for efficiency.
  • Developed training programs for new employees to enhance service quality.
  • Implemented cost control measures to improve financial performance and reduce waste.
  • Led team meetings to communicate goals and motivate staff performance.
  • Monitored inventory levels and conducted regular audits for accuracy.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Formed and sustained strategic relationships with clients.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Supervised employees through planning, assignments, and direction.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Education

Accounting

ECCC
Decatur, MS

Skills

  • Office administration
  • Inventory management
  • Document organization
  • Customer service
  • Financial processing
  • Time management
  • Communication skills
  • Telephone reception
  • Payroll and accounts payable and receivable

Timeline

Office Administrator

Prime Line inc.
04.2020 - Current

Rider

Bill Jones Trucking
07.2012 - 04.2020

General Manager

McClain Sonic
07.2011 - 07.2012

General Manager

Whataburger
07.2007 - 07.2011

Accounting

ECCC