Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Whitehead

Weatherford,TX

Summary

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle client inquiries and administrative tasks seamlessly. Proven ability to handle high-volume environments and effectively address client concerns. Demonstrated excellent communication and organizational skills to enhance client experiences and support team objectives.

Overview

20
20
years of professional experience

Work History

Business Owner

Healthy Peaster
05.2024 - 05.2025
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Fostered positive work environment, leading to decrease in employee turnover.

Systems Support

Eagle Mountain-Saginaw ISD
09.2021 - 11.2022
  • Assist with managing student system district wide
  • Assist with business/staff system district wide
  • Train Registrar's & Attendance Secretaries district wide
  • Add new staff & assign security access
  • Remove security access for terminated employees
  • Assist with inaugural campus
  • Assist parents with issues not resolved at the campus level
  • Assist staff with student/staff systems
  • Create training material

Principal Secretary

Eagle Mountain-Saginaw ISD
04.2021 - 09.2021
  • Inaugural Campus
  • Welcome students, families and visitors with a friendly and professional attitude
  • Manage campus budget & ordering supplies
  • Handle cash & deposits
  • Provide training for the registrar/attendance secretary
  • Assist with staff trainings & meetings
  • Collect registration documents and verify information is correct
  • Process new student applications
  • Schedule students
  • Request student records from previous schools and send records that have been requested by other schools
  • Create student cumulative folders and maintain cumulative folders for all grades
  • Work closely with my Principal and Assistant Principal

Registrar/Attendance Secretary

Elkins Elementary-Eagle Mountain Saginaw ISD
02.2019 - 04.2021
  • Welcome students, families and visitors with a friendly and professional attitude
  • Collect registration documents and verify information is correct
  • Process new student applications
  • Process daily attendance reports
  • Process student withdrawals
  • Schedule students
  • Manage student attendance
  • Attendance contracts/truancy
  • Request student records from previous schools and send records that have been requested by other schools
  • Create student cumulative folders and maintain cumulative folders for all grades
  • Work closely with my Principal and Assistant principal
  • Maintained student attendance records for students and recorded in student information system.

Front Desk Receptionist

Eagle Mountain Family Eye Care
09.2018 - 01.2019
  • Greeted patients with a friendly and professional attitude
  • Check in and out 40 to 50 patients a day
  • Collected payments
  • Scheduled appointments
  • Verified insurance
  • Clerical duties: answered multi-line phone, data entry, copying, faxing and scanning
  • Opened & closed the office, performed opening and closing duties
  • Maintained the front office & patient waiting area
  • Provided excellent customer service & a positive experience for our patients

Loan Processing Assistant

Synergy One Lending
09.2017 - 12.2017
  • Worked with the Loan Officer to create application profile in system and review key information at various stages within process.
  • Collected personal & financial information from clients to begin the loan application process & credit checks
  • Clerical duties: answered multi-line phone, data entry, copying, filing and emailing
  • Scheduled consultations for clients
  • Provided excellent customer service & a positive experience for our clients

Customer Service Associate/Shift Leader

Bath & Body Works, LLC
10.2014 - 01.2015
  • Managed shifts & the store
  • Opened & closed the store including opening/closing cash registers
  • Balancing cash registers
  • Completed bank deposits
  • Tacked store & employee performance goals
  • Completed projects with strict deadlines
  • Clerical duties: answered multi-line phones
  • Completed customer transactions
  • Maintained the front & back of the store
  • Provided excellent customer service & a positive experience for our customers

Shift Manager/Key Holder/Customer Service Associate

Blockbuster Video
05.2005 - 02.2010
  • Managed shifts & the store
  • Opened & closed the store
  • Cash/Check handling
  • Bank Deposits
  • Tracked store & employee performance goals
  • Completed projects with strict deadlines
  • Clerical duties: answered multi-line phones
  • Completed customer transactions
  • Maintained the front & back of the store
  • Provided excellent customer service & a positive experience for our customers

Education

High School Diploma -

Corona High School
06.2004

Skills

  • Office administration
  • Data entry
  • Appointment scheduling
  • Team work and collaboration
  • Excellent work ethic
  • Customer Service
  • Organization and Time management
  • Excel & word software proficiency
  • Computer skills
  • Detail-oriented
  • Financial Management
  • Business leadership
  • Business administration

Timeline

Business Owner

Healthy Peaster
05.2024 - 05.2025

Systems Support

Eagle Mountain-Saginaw ISD
09.2021 - 11.2022

Principal Secretary

Eagle Mountain-Saginaw ISD
04.2021 - 09.2021

Registrar/Attendance Secretary

Elkins Elementary-Eagle Mountain Saginaw ISD
02.2019 - 04.2021

Front Desk Receptionist

Eagle Mountain Family Eye Care
09.2018 - 01.2019

Loan Processing Assistant

Synergy One Lending
09.2017 - 12.2017

Customer Service Associate/Shift Leader

Bath & Body Works, LLC
10.2014 - 01.2015

Shift Manager/Key Holder/Customer Service Associate

Blockbuster Video
05.2005 - 02.2010

High School Diploma -

Corona High School