SARA WILLIAMS
St. Paul,MN
Summary
To obtain a position that challenges me to continuously grow, learn, and utilize my drive and desire to succeed.
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
15
15
years of professional experience
Work History
Prodecure Patient Care Coordinator
ISpine
01.2018 - Current
- Managed communications between patients, healthcare providers, and insurance companies to ensure seamless care delivery.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Monitored patient progress and adjusted care plans as necessary, contributing to improved health outcomes.
- Managed patient records with strict adherence to confidentiality and accuracy standards.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Organized patient records and database to facilitate information storage and retrieval.
- Responded to inquiries by directing calls to appropriate personnel.
- Resolved customer complaints using established follow-up procedures.
Patient Care Coordinator
Medical Advance Pain Specialist
01.2013 - Current
- Managed patient records using electronic health record (EHR) systems to enhance data accuracy.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Monitored patient progress and adjusted care plans as necessary, contributing to improved health outcomes.
- Managed patient records with strict adherence to confidentiality and accuracy standards.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Responded to inquiries by directing calls to appropriate personnel.
- Organized patient records and database to facilitate information storage and retrieval.
- Resolved customer complaints using established follow-up procedures.
Security Officer
Hannon Security Services
01.2011 - 01.2013
- Responsible for greeting and registering guests and employees
- Assist members with their health insurance needs and questions
- Assist employees with general questions and emergencies
- Monitor Security Cameras and Alarm Systems
- Communications: direct incoming calls and send email notifications to employees
- Train new Security Officers on the duties and responsibilities of the front desk
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
Training
Completed Certified Protection Officer training classes
Timeline
Prodecure Patient Care Coordinator
ISpine
01.2018 - Current
Patient Care Coordinator
Medical Advance Pain Specialist
01.2013 - Current
Security Officer
Hannon Security Services
01.2011 - 01.2013
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