Sara Wills
Kingston,PA
Summary
Compassionate Case Manager experienced in different environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
11
11
years of professional experience
Work History
Case Manager
Keystone Mission Mens Transformation Center
02.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
Paraprofessional (Grades PreK-6th)
Intermediate Unit 9
09.2018 - 03.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Assisted in creating lesson plans that accommodated various learning styles, promoting inclusivity.
Daycare Site Supervisor (Ages Infant - 6 Years)
Program Self Sufficiency (Little Sprouts)
06.2014 - 03.2017
- Trained staff on State Regulations and made sure facility and student files were up to code.
- Trained new team members on site policies and procedures.
- Communicated daily with parents/guardians
- Worked with personnel and managers to meet strict timelines.
- Oversaw daily operations at site, including Staff and Students
- Oversaw personnel safety and efforts at work site.
- Provided onsite training to help develop employee skills.
Education
No Degree - Early Childhood Education/Psychology
Caldwell College
Caldwell, NJAssociate of Arts - Early Childhood
Essex County College
Caldwell, NJ06-1998
Skills
- Problem-solving
- Case management
- Time management
- Relationship building
- Positive attitude
- Client advocacy
Timeline
Case Manager
Keystone Mission Mens Transformation Center
02.2022 - Current
Paraprofessional (Grades PreK-6th)
Intermediate Unit 9
09.2018 - 03.2021
Daycare Site Supervisor (Ages Infant - 6 Years)
Program Self Sufficiency (Little Sprouts)
06.2014 - 03.2017
No Degree - Early Childhood Education/Psychology
Caldwell College
Associate of Arts - Early Childhood
Essex County College
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