Point Click Care
Sara Wilson
LPN
Utica,MS
Summary
Flexible hard worker ready to learn and contribute to team success. Compassionate nursing staff member diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals of diverse backgrounds while protecting patient safety and promoting satisfaction with facility services. Organized and motivated employee eager to apply time management and organizational skills in various environments. Dedicated employee pursuing employment options where good customer service and positive attitude will make a difference. Self-motivated, decisive healthcare professional with proven bedside manner and clinical skills. Manage and document current conditions to effectively support patients and work within multidisciplinary healthcare team to enhance outcomes. Specialize in patient care. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every resident a positive and memorable experience. Seeking opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
LPN
Vicksburg Convalescent Center
Vicksburg, MS
02.2022 - Current
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
- Provided direct physical and emotional support to patients and their families.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
- Evaluated effectiveness of interventions implemented based on patient responses or feedback from family members.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
- Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
- Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
- Maintained accurate medical records of each patient's health condition.
- Prepared equipment for use during treatments such as setting up IV lines or placing catheters correctly according to hospital policies.
- Developed individualized plans of care for each patient based on assessment data collected.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Assessed patient needs through interviews and physical examinations while adhering to safety standards.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Observed, charted, and reported developments in patient health conditions for nursing supervisor.
- Answered patient and family questions to educate on optimal treatment procedures.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Collected and documented vital signs to track current patient conditions.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Interviewed patients to obtain medical history.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Used sterile techniques to prepare patients for procedures.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Applied interventions to progress patients toward wellness and address maintenance of wellness.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Communicated with patients with compassion while keeping medical information private.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Answered patients' calls to determine how to assist.
- Prepared or examined food trays for conformance to prescribed diet.
- Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
- Provided pre- and post-operative nursing care.
- Administered medications and therapies in accordance with physicians orders.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Measured and recorded patient height, weight and other vital signs.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
- Monitored infection control procedures to verify facility-wide health and safety.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Collected biological samples from patients and performed routine lab tests to support diagnosis.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Counseled clients, patients and families and provided emotional and psychosocial support.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
- Observed strict confidentiality and safeguarded all patient-related information.
- Delivered high-quality direct and indirect nursing care to patients.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
- Documented patient medical histories, current symptoms and vitals.
- Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Cashier/Shift Leader
Goldie's Express
Vicksburg, MS
08.2012 - 11.2022
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Helped train and develop new talent.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Sliced meats to prepare for cooking and assembly of menu items.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Made meals in accordance with company standards and requirements.
- Executed proper techniques when preparing menu item ingredients.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Kept customer and food preparation areas clean and well-organized.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Rotated inventory to reduce waste and optimize freshness.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Accepted, processed and filled orders quickly and accurately.
- Completed supply orders and maintained appropriate levels of office supplies.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Took messages from callers and accurately relayed details to intended staff.
- Communicated general company information to inquiring customers to project positive company image.
- Handled incoming and outgoing calls according to standard operating procedures.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers in making payments on accounts and setting up payment plans.
- Assessed customer needs and upsold products and services to maximize sales.
Clinical Nursing Student
River Region Medical Center
Vicksburg, MS
03.2021 - 12.2021
- Maintained safe and comfortable environment for each patient.
- Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
- Monitored and maintained catheters, IVs and bandages.
- Monitored patient status and reported update to senior medical staff.
- Supported personal hygiene needs of patients and monitored fluid input and output for permanent records.
- Read and understood patient assignment list and reviewed charts to check for special conditions.
- Delivered meals and snacks, helped patients feed themselves and documented intake for medical records.
- Cared directly for patients by assisting with daily living activities and mobility needs.
- Completed clinical work in different units to achieve degree standards and build nursing knowledge.
- Obtained laboratory specimens by using phlebotomy skills to complete both venous and finger-stick blood draws.
- Managed patient transfers between unit and facility locations and moved patients to procedure and surgical rooms.
- Observed quality and comfort services delivered by nursing staff and expanded patient care abilities.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Delivered high level of care to every patient.
- Answered patient and family questions to educate on optimal treatment procedures.
- Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
Night Auditor
Horizon Casino and Hotel
Vicksburg, MS
04.2007 - 08.2012
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Assisted hotel guests with check in and out procedures courteously.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Documented wake-up requests and set up automatic calls in system.
- Completed nightly updates to hotel rates and individual room charges.
- Ran end-of-day computer functions and closed out reports, submitting details to manager for review.
- Coordinated with guest services and concierge team to meet guest needs.
- Maintained cleanliness of giftshop and front desk.
- Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
- Maintained well-stocked and presentable complementary food and beverage station.
- Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.
- Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
- Monitored reservations to track incoming parties.
- Produced accurate line-item guest bills detailing individual charges and explained each to customers to maximize satisfaction.
- Informed travelers of hotel security features and offered details regarding fire and emergency procedures.
Education
Practical Nursing Certificate - Practical Nursing
Hinds Community College
Vicksburg, MS12.2021
Skills
- Multi-tasking and prioritization
- Empathetic and compassionate
- Caring for wounds
- Goal-oriented
- Experience in leadership
- Friendly, positive attitude
- Work ethic
- Multitasking
- Team building
- Working collaboratively
- Critical thinking
- Communication
- Computer skills
- Planning
- Professional and mature
- Client service
- Flexible Schedule
- Clear communication
- Welcoming customers
- Organization
- First Aid/CPR
- Active listening
- Basic math
- Compassionate client care
- Patient relations
- Collecting vital signs
- Understands medical procedures
- Assisting with personal grooming
- Wound Management
- Patient Care
- Patient Assessment and Care
- Tracheostomy care
- Geriatric Care
- Disease Prevention
- Emergency Care
- Vital signs monitoring
- Wound Care
- Specimen Collection
- HIPAA Compliance
- Infection Control
- Patient Education
- Patient support
- Patient Charting
- Patient Observation
- Needs Assessment
- Procedure Explanation
- Conflict Resolution
- Dietary Requirements and Restrictions
- Medical Paperwork Processing
- Conditions Reporting
- Task Prioritization
- Call Answering and Assistance
- Team Collaboration
- Organizational Skills
- Reliability
- Professionalism
- Time Management
- Interpersonal Communication
- Examination and Test Preparation
- Self Motivation
- Continuous Improvement
- Patient Positioning and Transporting
- Staff Supervision
- Responsible and Dependable
- Activities of Daily Living ADLs
- Problem-Solving
- Teamwork and Collaboration
- Medication Administration
- Excellent Communication
- Attention to Detail
- Written Communication
- Intravenous Medications
- Professional Demeanor
- Problem-solving abilities
- Active Listening
- Quality Assessments
- Dementia Knowledge and Care
- Strong Clinical Judgment
- Catheter Care
- Diabetes management
- Post Operative Care
- Nursing Ethics
- Medical Documentation
- Physical Assessment
- Patient Intake
- Clinical Documentation
- Emergency Response
- Family Communication
- Samples collection
- Health Education
- Chronic Disease Management
- Tracking symptoms
- Licensed Practical Nurse
- Patient Assessments
- Counting narcotics
- Medication Dispensing
- Documenting incidents
- ADL Assistance
- Direct Patient Care
- Mississippi Licensed Practical Nurse
- Immunization Administration
- Educating families
- Breathing Treatments
- Staff direction and task delegation
- Patient Management
- Psychotropic medication knowledge
- Patient evaluations
Affiliations
- Member, Alumni Association, Treasurer for Hinds Community College Vicksburg, MS Practical Nursing Program
Certification
- LPN License - renewed 2023
- LPN Expanded IV Therapy - renewed 2023
Accomplishments
- Supervised team of 10 plus staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementQuote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Software
Languages
English
Native language
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