Sara Wilson

Assistant Manager

Walmart

Aiken, SC

01.2019 - Current

Making sure trucks are unloaded in a timely manner, accurately, and safely.
Provided guidance and support to staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Follow procedures to locate and control merchandise and inventory of the store.
Monitored employee attendance records, timekeeping.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Delegated work to staff, setting priorities and goals.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Interviewed prospective employees and make hiring decisions.
Train new team leads and assign them to train new team members.
Review reports on sales trends, inventory levels, and financial data.
Facilitated interdepartmental communication by attending meetings or providing updates.
Supervised daily operations including scheduling shifts, assigning duties.
Analyzed sales data to identify trends and adjust strategies accordingly.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Maintain Backrooms clean, safe and organized.
Organize modular planning and execution.
Experience running the electric pallet jack, walkie stacker, and scissor lift.