Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Windham

Johns Island,SC

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Server

Halls On The Beach
03.2021 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked guests' identification before serving alcoholic beverages.

Servers Assistant

Halls On The Beach
03.2018 - 04.2021
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Greeted customers warmly to provide exceptional customer service.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Restaurant Hostess

Halls On The Beach
03.2019 - 05.2020
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.

Restaurant Hostess

Washout Bar And Grill
09.2018 - 03.2019
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Took initial drink orders and relayed information to wait or bar staff.

Education

Bachelor of Arts - Photography

Academy of Art University
San Francisco, CA
06.2026

High School Diploma -

Cyber Academy Of Greenville
Greenville, SC
06.2020

Skills

  • Seating Assignment Preparation
  • Food Sales and Promotion
  • Dining Customer Service
  • Special Dietary Requirements
  • Menu Memorization
  • Order Accuracy
  • Cash Handling
  • To-Go Order Preparation
  • Age Verification
  • Bus Tables
  • Cocktail Knowledge
  • Ability to Lift 30 Pounds
  • Warm and Friendly

Timeline

Server

Halls On The Beach
03.2021 - 09.2023

Restaurant Hostess

Halls On The Beach
03.2019 - 05.2020

Restaurant Hostess

Washout Bar And Grill
09.2018 - 03.2019

Servers Assistant

Halls On The Beach
03.2018 - 04.2021

Bachelor of Arts - Photography

Academy of Art University

High School Diploma -

Cyber Academy Of Greenville

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Sara Windham