Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Wright

Canton,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Receptionist, Payment Poster, Coding and Billing

51 Oakwood Medical Billing
North Canton, Ohio
02.2019 - 05.2023
  • Assisted with special projects assigned by management when required.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Compiled data from various sources into organized reports for management review.
  • Monitored office supplies inventory and placed orders when necessary.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Updated and recorded customer or client information to maintain accounts.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Updated patient accounts with current information after verifying accuracy of data entered into the system.
  • Provided customer service support to patients regarding inquiries related to account status and payment history.
  • Posted payments for insurance companies, including Medicare and Medicaid, by accurately entering data into the system.
  • Ensured compliance with HIPAA regulations when dealing with patient information.
  • Posted payments and sent reviews and denials.
  • Received payments from insurance providers, handled Medicare packages and completed immediate processing.
  • Prepared, distributed and reviewed insurance payments and recorded in corporate database.
  • Reviewed refund requests and forwarded information to analyst.

Education

High School Diploma -

Massillon Washington High School
Massillon, OH
05-2008

Skills

  • Clerical Support
  • Office Management
  • Scheduling
  • Project Coordination
  • Administrative Support
  • File Management
  • Data Entry
  • Service-oriented mindset
  • Professional Demeanor
  • Verbal and written communication
  • Multi-line telephone skills
  • Professional and polished presentation
  • Information Protection
  • Business Correspondence
  • Mail distribution
  • Security awareness
  • Positive and professional
  • Organization skills
  • Documentation And Reporting
  • Document Control
  • Time Management
  • Multi-Line Telephone Systems

Timeline

Receptionist, Payment Poster, Coding and Billing

51 Oakwood Medical Billing
02.2019 - 05.2023

High School Diploma -

Massillon Washington High School

Similar Profiles

CREATE PROFILE
Sara Wright