Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sara Wyser

Orange,Virginia

Summary

Results-driven regulatory and compliance professional with a wealth of experience in the auto lending industry. Proven expertise in navigating complex regulatory landscapes, ensuring organizational adherence to industry standards, and successfully managing regulatory exams. Adept at overseeing comprehensive remediation and correction projects, addressing production challenges and meeting stringent regulatory mandates. Possesses a track record of implementing strategic initiatives to streamline processes, enhance efficiency, and reduce project timelines. Demonstrated ability to collaborate seamlessly with C-suite executives, offering strategic insights and facilitating transparent communication. Accomplished in roles such as Regulatory Exam Manager and Remediation and Correction Project Manager, consistently achieving compliance goals and optimizing organizational performance in dynamic and highly regulated environments.

Overview

17
17
years of professional experience

Work History

Regulatory Exam Manager

Santander Consumer USA
01.2021 - Current
  • Managed and provided support for an average of 15 exams annually, ensuring efficient coordination, preparation, and timely responses to regulatory requirements.
  • Work collaboratively with internal teams to devise strategies aimed at minimizing regulatory risks and ensuring full compliance with all regulatory requirements.
  • Offer guidance and support to internal teams in their preparation for regulatory exams, including the facilitation of training sessions and workshops focused on best practices for exams.
  • Identify opportunities for process enhancement to improve regulatory exam management and compliance measures within the organization.
  • Analyze and interpret new and existing regulations, assessing their impact on the organization and formulating strategies to ensure compliance.
  • Conduct regular audits of regulatory exam management processes, ensuring adherence to compliance standards and identifying areas for continuous improvement.
  • Engage with external stakeholders, including industry associations and regulatory bodies, to stay abreast of industry best practices and changes in regulatory requirements.

Correction and Remediation Project Manager

Chase Bank
10.2016 - 01.2021
  • Led 12-15 auto remediation projects, ensuring compliance and addressing production challenges.
  • Managed multi-year projects aligned with organizational goals.
  • Streamlined processes, reducing timelines for enhanced efficiency.
  • Monitored budgets for optimal financial outcomes.
  • Established and nurtured stakeholder relationships.
  • Provided daily updates for transparency.
  • Utilized project management tools to track key performance indicators.

Associate Technical Writer

Chase Bank
06.2013 - 09.2016
  • Played a key role in developing and standardizing procedural documentation as a Technical Writer.
  • Ensured clarity, compliance, and alignment with industry regulations in procedural documentation.
  • Maintained meticulous accuracy, oversaw version control, and implemented continuous improvements.
  • Coordinated training sessions for staff to ensure procedural understanding.
  • Acted as a liaison between teams, fostering effective communication.
  • Ensured procedural alignment with organizational goals.

Late-Stage Collection Supervisor

Chase Bank
03.2007 - 06.2013
  • Led late-stage auto collections team of approximately 30, ensuring strategic execution in compliance with regulations.
  • Analyzed delinquent accounts, implemented targeted strategies for recovery.
  • Fostered a positive team environment, coaching for skill development and performance improvement.

Education

Some College (No Degree) - Legal Studies

Phoenix College
Phoenix, AZ

Skills

    Regulatory Compliance

    Motivational Leadership

    Risk Management

    Negotiation and Relationship Building

    Change Management

    Ethical Conduct

    Problem Solving

    Project Management

    Audit and Inspection Management

    Stress Management

    Communication

    Strategic Thinking

Accomplishments

    Execution of Excellence Award (2022), received this for my business resource group's contributions and support

Timeline

Regulatory Exam Manager

Santander Consumer USA
01.2021 - Current

Correction and Remediation Project Manager

Chase Bank
10.2016 - 01.2021

Associate Technical Writer

Chase Bank
06.2013 - 09.2016

Late-Stage Collection Supervisor

Chase Bank
03.2007 - 06.2013

Some College (No Degree) - Legal Studies

Phoenix College

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Sara Wyser