Sara York
Long Beach,CA
Summary
Motivated and detail-oriented professional with experience in customer service, leadership, and event coordination. Adept at managing multiple responsibilities with exceptional organizational skills and a proactive approach. Proven ability to foster positive relationships, provide exceptional customer experiences, and contribute to team success in fast-paced environments. Passionate about empowering others through leadership roles and volunteer work, with a strong commitment to health, wellness, and community engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Islands Restaurants
Huntington Beach, CA
07.2022 - Current
- Provide exceptional customer service in a fast-paced dining environment by greeting guests, explaining menu items, and recommending food and beverage options tailored to customer preferences.
- Accurately take and deliver orders, ensuring an enjoyable dining experience, while promptly addressing and resolving any guest concerns or issues.
- Operate the Point-of-Sale (POS) system for order processing and secure payment transactions, including cash, credit, and debit.
- Maintain a well-prepared dining area by performing extensive side work, such as silverware preparation, table restocking, and food prep duties, to support smooth restaurant operations.
- Mentored and trained new servers, providing guidance on menu knowledge, customer service standards, and operational procedures to ensure a seamless integration into the team.
Event Volunteer
Girls On The Run Los Angeles
Pasadena, CA
12.2021 - 12.2024
- Supported the annual Girls on the Run celebratory event, promoting confidence, health, and community involvement among young girls through a 5K run and related activities.
- Assisted in event setup, participant check-in, and distribution of race materials, ensuring a seamless experience for all attendees.
- Added a fun and creative element to the event by leading face painting and crazy hair art stations, enhancing the festive atmosphere, and participant engagement.
- Encouraged and motivated participants throughout the event, fostering a positive, and empowering environment aligned with the organization’s mission.
- Collaborated with event staff and other volunteers to maintain a safe, organized, and welcoming atmosphere.
- Demonstrated adaptability and teamwork by performing a variety of tasks as needed, from managing water stations to facilitating post-event cleanup.
Vice President of Panhellenic Affairs
Gamma Phi Beta Sorority
Long Beach , CA
12.2022 - 12.2023
- Served as the primary liaison between the Gamma Phi Beta chapter and the Panhellenic Council, ensuring compliance with organizational policies, and the promotion of collaborative efforts across chapters.
- Organized and managed recruitment events, philanthropic initiatives, and leadership development programs to enhance sorority engagement within the Cal State Long Beach community.
- Facilitated inter-sorority communication and coordinated activities to strengthen unity within the Panhellenic community.
- Represented the chapter at council meetings, advocating for initiatives that align with Gamma Phi Beta's values and strategic goals.
- Oversaw a team of chapter members within my position, delegating responsibilities, and ensuring the successful execution of Panhellenic events.
- Provided comprehensive training and mentorship to the incoming Vice President of Panhellenic Affairs, ensuring a smooth leadership transition by sharing best practices and operational knowledge.
Smoothie Barista
Shake Smart
Long Beach, CA
02.2022 - 12.2022
- Delivered exceptional customer service in a fast-paced, health-focused café by preparing and serving protein shakes, meal replacements, and on-the-go healthy foods.
- Promoted a positive and upbeat atmosphere while encouraging customers to make healthy food choices and sharing product knowledge.
- Accurately handled cash transactions and processed credit card payments using the Point-of-Sale (POS) system.
- Performed food preparation, restocked inventory, and maintained a clean and organized service area in adherence to food safety standards and COVID-19 guidelines.
- Ensured high-quality customer experiences by effectively managing multitasking responsibilities, and maintaining operational efficiency.
Education
Bachelor of Science - Community Health Science
California State University, Long Beach
Long Beach, CA05-2025
Skills
- Exceptional customer service skills, with a courteous and professional demeanor
- Strong interpersonal abilities to interact effectively and pleasantly with diverse individuals in fast-paced environments
- Highly adaptable, thriving under pressure, while maintaining composure and focus during challenging situations
- Detail-oriented, with the ability to accurately read and interpret labels, tags, and lists to ensure precision in food delivery and service
- Excellent written and verbal communication skills for clear and effective interaction with team members, supervisors, and customers
- Proven ability to follow directions, adhere to policies and procedures, and maintain compliance with dress codes, schedules, and workplace standards
- Highly organized and proactive, adept at managing and balancing diverse responsibilities, including academics, daily tasks, and work commitments, while consistently meeting deadlines and achieving goals
Certification
- CPR Certified
- First Aid Certified
Timeline
Vice President of Panhellenic Affairs
Gamma Phi Beta Sorority
12.2022 - 12.2023
Server
Islands Restaurants
07.2022 - Current
Smoothie Barista
Shake Smart
02.2022 - 12.2022
Event Volunteer
Girls On The Run Los Angeles
12.2021 - 12.2024
Bachelor of Science - Community Health Science
California State University, Long Beach
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