Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Young

Anna

Summary

Compassionate and detail oriented professional with a background in respiratory care, now seeking to transition into the customer service industry.

Proven ability to communicate effectively, solve problems under pressure, and deliver empathetic, high-quality support. Brings a strong foundation in patient-centered care, teamwork and adaptability. Ready to apply these strengths to exceed customer expectations in a service-focused role.

Overview

34
34
years of professional experience

Work History

Respiratory Therapist

Pulmonary Medicine Consultants
Richardson
08.1991 - 04.2025
  • Assessed patient's response to therapeutic interventions by observing physical conditions or interpreting test results.
  • Prepared reports summarizing the patient's progress towards established goals for review by the physician.
  • Collaborated with interdisciplinary team members to ensure optimal patient care was achieved.
  • Instructed patients on proper use of respiratory equipment including oxygen therapy, ventilators and aerosol therapy.
  • Conducted follow-up visits with patients to evaluate treatment outcomes and make recommendations for additional care if needed.
  • Developed individualized plans of care based on assessment findings, patient needs and physician orders.
  • Performed diagnostic tests such as arterial blood gas analysis, pulmonary function testing and sleep studies.
  • Evaluated patient's need for additional resources such as home health services or durable medical equipment.
  • Monitored patient progress to determine effectiveness of treatments and made necessary adjustments.
  • Provided education to patients regarding lifestyle changes that may help improve their condition.
  • Conducted therapeutic and diagnostic procedures with treatment methods and equipment.
  • Interacted with patients, family members and physicians to coordinate patient care.
  • Adhered to standards of excellence for respiratory care and diagnostic services.
  • Educated patients and families about conditions and taught appropriate disease management techniques.
  • Enforced physicians' orders for specific treatment protocols and durations.
  • Read prescription information and laboratory results to assess patients' needs and conditions.
  • Maintained charts containing patients' pertinent identification and therapy information.
  • Inspected and cleaned respiratory therapy equipment to maintain functionality.

Education

Respiratory Therapy

El Centro College
Dallas, TX
09-1983

Skills

  • Pulmonary function testing
  • Patient assessment
  • Patient education
  • Diagnostic testing
  • Interdisciplinary collaboration
  • Treatment planning
  • Effective communication
  • Problem solving
  • Attention to detail
  • Critical thinking
  • Patient monitoring
  • Time management
  • Care planning
  • Spirometer reading
  • Medical record documentation
  • Treatment plan development
  • Patient and caregiver education
  • Patient advocacy
  • Equipment maintenance and troubleshooting
  • Patient instruction
  • Pulse oximetry
  • Pulmonary function screenings
  • Team collaboration
  • Medication administration
  • Physical assessments
  • Patient care documentation
  • Drug administration trained
  • Sleep disorder treatment
  • Outpatient care
  • Appointment scheduling
  • Strong clinical judgment
  • Pulmonary rehabilitation
  • Treatment administration
  • Patient needs assessment
  • Patient and family advocacy
  • Medical terminology
  • Respiratory care protocols
  • EMR management
  • Continuous positive airway pressure
  • Diagnostic tools

Timeline

Respiratory Therapist

Pulmonary Medicine Consultants
08.1991 - 04.2025

Respiratory Therapy

El Centro College