Sara Ziegler
Parker,CO
Summary
Seasoned Lead Esthetician and Phlebotomist with a strong background in managing store operations and supervising staff. Skilled at performing various skin care treatments, conducting client consultations, and maintaining high standards of cleanliness. Demonstrates leadership qualities by training new personnel and improving customer satisfaction rates. Has contributed significantly to business growth and operational efficiency in previous roles.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Lead Aesthetician/Phlebotomist
Resplendent Aesthetics
Centennial, CO
10.2023 - 06.2024
- Provided various aesthetic laser treatments including Frax 1940 and 1550 skin resurfacing, IPL for pigmentation correction and vascular irregularities , hair removal, and birth mark removal.
- Experience in PRP, stem cell and exosome treatments.
- Specialized in The Emerald laser fat reduction treatment as well as Erchonia Laser therapy for pain.
- Effectively evaluated the client's hair color, skin color, and body area to be treated.
- Determined appropriate laser settings and techniques to deliver optimal treatment.
- Provided aesthetician services such as chemical peels, Hydrafacials, Glo2 oxygen facials, and lash extensions.
- Developed individualized treatment plans based on client needs and preferences.
- Assisted with administrative tasks such as scheduling appointments, processing payments, and managing inventory.
- Adhered to safety protocols and regulations set forth by governing agencies.
- Built strong relationships with clients through exceptional customer service skills.
- Attended trade shows and conferences related to aesthetics field.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedure
- Supported profitability by upselling products and services.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Followed all safety protocols when handling hazardous materials.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
Aesthetician/Lash Technician
Lash Lust LLC
Aurora, CO
07.2017 - 10.2023
- Provided customized facial treatments according to the clients desired outcome.
- Performed waxing services on clients including face and body.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Recommended additional treatments or products based on individual customer needs.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
- Built positive client relationships and guided clients through treatments.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Performed lash application including classic, hybrid,volume and mega volume sets, as well as lash lift and tints for clients.
- Provided aftercare instructions to clients regarding proper care of their eyelash extensions.
- Adhered to safety protocols when working with chemicals used in the lash application process.
- Educated clients on the importance of maintaining their lashes through proper cleansing techniques And proper aftercare procedures.
- Provided follow-up calls or emails after treatment to ensure client satisfaction.
- Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
Medical Aesthetician
NuSkin Medical Spa
Centennial , CO
11.2022 - 06.2023
- Performed skin analysis to determine client needs and recommended appropriate treatments.
- Provided clients with post-treatment instructions and education on skincare products.
- Assisted in the development of treatment plans for facial rejuvenation.
- Performed laser skin rejuvenation treatments such radio frequency microneedling, CO2 Cool Peel, and SkinPen microneedling.
- Full body and facial waxing.
- Customized facials.
- Conducted follow up consultations with patients to evaluate results of treatments.
- Performed minor office duties such as filing documents or scheduling appointments.
- Processed payments for services rendered via cash, credit card or check payment systems.
Lash Technician
The Lash Lounge
Aurora, CO
01.2020 - 02.2021
- Performed lash extensions including classic,hybrid, and volume sets.
- Ellebana trained in lash lifts, tints and brow lamination.
- Performed threading services and brow tints
- Assisted with client consultations to determine the best type of lash extensions for each individual's needs.
- Provided aftercare instructions to clients regarding proper care of their eyelash extensions.
- Maintained a clean and sanitary work environment in accordance with health regulations.
- Kept records of all services rendered in order to track customer sales.
- Provided follow-up calls or emails after treatment to ensure client satisfaction.
- Took pictures before and after each procedure in order to document results achieved.
- Consistently met or exceeded sales goals set by management team members.
- Improved client experiences by creating relaxing, comfortable salon environment.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Operated cash registers to receive payments from patrons.
Aesthetician/ Wax Specialist
European Wax Center
Aurora, CO
07.2017 - 12.2019
- Proficiently trained speed waxer
- Provided waxing services on all areas of the body and face
- Conducted consultations with new clients to assess desired outcomes.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Communicated effectively with other members of the spa team regarding client concerns.
- Set up patient rooms and sterilized equipment.
- Recommended home care regimen for desired results.
- Supported profitability by upselling products and services and processing sales.
- Provided clients with post-waxing care instructions to ensure optimal results.
- Educated clients on how to properly prepare for their waxing session.
- Provided personalized care to make clients feel comfortable.
Medical Aesthetician
It’s A Girl Thing
Denver, CO
08.2014 - 05.2017
- Provided one on one personalized services for medical skin treatments including SkinPen Microneedling and VI chemical peels.
- Performed a wide range of Aesthetic services including dermaplane, lash extensions, full face and body waxing.
- Novalash trained for classic and volume lash extensions.
- Customized facials and body treatments.
- Ongoing product knowledge and education courses.
- Maintained accurate records of client visits and treatments provided.
Esthetician
Spa Moments
Lonetree, CO
07.2011 - 05.2012
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Assisted in marketing efforts by providing input on promotional materials and events.
- Attended continuing education courses related to esthetics industry advancements.
- Designed customized facial and body treatments meeting individual client needs.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- expert in Jessner's, TCA, lactic, glycolic and enzyme peels.
Assistant Manager
Arden B
Lonetree, CO
08.2010 - 07.2011
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Performed daily operations including opening, closing duties, deposits and cash management
Store Manager
Aldo Accessories
Lonetree, CO
07.2007 - 09.2009
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Certified Phlebotomy Technician -
Oquirrh Mountain Phlebotomy School
Englewood12-2023
Certified Laser Specialist - Aesthetic Laser And IPL Training
Rocky Mountain Laser College
Lakewood, CO07-2022
Covid 19 Certification -
Barbacide
Colorado05-2020
Licensed Esthetician - Esthetics
Xenon International Academy
Aurora, CO04-2011
GED -
Pickens Technical College
Aurora, CO08-2009
Skills
- Spa treatment services expert
- Laser hair removal expertise
- Wide range of laser equipment skills
- Advanced facials specialist
- Consultative sales strategies
- Social Media Marketing
- Skincare laser safety
- Marketing and promotion
- Superior attention to detail
- Relationship building and management
- Sales background
- Team leadership abilities
- Continuing education
- LED light therapy
- Expert knowledge in multiple professional skincare product lines
Affiliations
- Devoted mother
- Yoga and meditation enthusiast
- Favorite hobbies include reading, painting, exercising
References
References available upon request.
Timeline
Lead Aesthetician/Phlebotomist
Resplendent Aesthetics
10.2023 - 06.2024
Medical Aesthetician
NuSkin Medical Spa
11.2022 - 06.2023
Lash Technician
The Lash Lounge
01.2020 - 02.2021
Aesthetician/Lash Technician
Lash Lust LLC
07.2017 - 10.2023
Aesthetician/ Wax Specialist
European Wax Center
07.2017 - 12.2019
Medical Aesthetician
It’s A Girl Thing
08.2014 - 05.2017
Esthetician
Spa Moments
07.2011 - 05.2012
Assistant Manager
Arden B
08.2010 - 07.2011
Store Manager
Aldo Accessories
07.2007 - 09.2009
Certified Phlebotomy Technician -
Oquirrh Mountain Phlebotomy School
Certified Laser Specialist - Aesthetic Laser And IPL Training
Rocky Mountain Laser College
Covid 19 Certification -
Barbacide
Licensed Esthetician - Esthetics
Xenon International Academy
GED -
Pickens Technical College
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