Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Zilligen

Hays,KS

Summary

Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Willingness to take on added responsibilities to meet the goals of the team.

Overview

5
5
years of professional experience

Work History

Bartender

The Golden Q
06.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Retail Assistant Manager

Maurices
06.2020 - 10.2021
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Trained and developed new employees for ease of transition into team.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Assisted in monitoring store inventory and reviewing cash handling and operations reports.

Retail Sales Associate

Maurices
08.2019 - 03.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.

Retail Sales Associate

Bath And Body Works, Limited Brands
07.2020 - 09.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Crew Team Member

Dairy Queen
03.2019 - 07.2020
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Buena High School
Sierra Vista, AZ
05.2018

Skills

  • Food Running
  • Menu Memorization
  • Customer Service
  • Payment Processing
  • Food Preparation
  • Suggestive Selling
  • Sales Expertise

Timeline

Bartender

The Golden Q
06.2021 - Current

Retail Sales Associate

Bath And Body Works, Limited Brands
07.2020 - 09.2021

Retail Assistant Manager

Maurices
06.2020 - 10.2021

Retail Sales Associate

Maurices
08.2019 - 03.2020

Crew Team Member

Dairy Queen
03.2019 - 07.2020

High School Diploma -

Buena High School

Similar Profiles

CREATE PROFILE
Sara Zilligen