Experienced professional seeking full-time position to utilize strong interpersonal skills, excellent management abilities, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Sales Associate
The Black
03.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
Built relationships with customers to encourage repeat business
Pharmacy Clerk
Thrifty White Pharmacy
08.2022 - 05.2023
Completed Pharmacy Technician training with PTU and licenses through state of Minnesota
Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions
Preparing mail and delivery order prescriptions
Travel Sale Specialist/Entrepreneurship
Spartan Mindset
01.2022 - 08.2022
Traveling across United States selling different products at trade shows and events
Types of shows worked are home shows, sportsmen shows, marathons, sports tournaments, county fairs, boat shows, abilities expo, car shows, skin care, and livestock shows
Working and running booth at Mall of America for two months and meeting daily sales averages
Setting up and tearing down events
Key Holder/Management
Starbucks
11.2017 - 02.2022
Lead team/shift in full operation in high volume store from opening to close
Inspiring team with positive attitude and serving incoming customers to optimal degree
Helping with inventory management, cash handling, and placing food orders
Prompted from barista to shift within my time with company and nurturing standers and values behind company's
Customer Services/Sale Product Specialist
Clearlink
07.2018 - 09.2019
Leading Telecommunication company that provides home services such as internet, cable, etc
Taking inbound calls and meeting team daily and weekly targets to covert sales and process all major orders on existing or new services
Besides being product specialist, also customer support analyst to resolve all major customer problems
Administrative Assistant
Chester and Shein.PC
07.2017 - 11.2017
Maintaining office supplies stocked and ordered
Scheduling meetings,appointments, updated contact lists and other similar activities for attorney
Handled heavy volume of calls, acting as a liaison between clients and attorneys
Account Manager
Foundation Capital
02.2016 - 04.2017
Able to multitask quickly and efficiently, handled daily routines while helping customers
Responsible for analyzing and developing improved CRM (Sale Force & Ring Central) strategies to increase marketing and sales metrics on monthly basis
Utilize organization, communication, and leadership skills as administrative representative of company.
Legal Secretary/Intake Specialist
Paglialunga & Harris Law Firm
09.2015 - 01.2016
Answering and routing high volume incoming calls on multi-line phone system
Processing, scanning, and filing variety of legal documents and mail received
Working as support staff too paralegal and attorneys to help meet case deadline
Head Cashier/Visual Specialist/Leading Sale Associate
Forever 21
09.2012 - 07.2015
Handled multi-faceted responsibilities encompassing customer services, sales, cashiering, inventorying control, and growing within the company
Trained, mentored, and developed new cashiers/employees with positive and encouraging techniques to maximize performance and team contributions
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs
Holder/Management Team
Aldo
07.2014 - 04.2015
Assisted in opening and closing procedures of facility, including cash handling and daily deposits
Provided exceptional customer service to distinguished, demanding and deserved clientele
Supervised new employees to provide outstanding customer service and handle cash register properly.
Education
Bachelor of Science - Psychology
San Diego State University
San Diego, CA
Associate of Science - Psychology
Southwestern Community College
Chula Vista, CA
Skills
Customer Service
Teamwork and Collaboration
Problem-solving skills
Multi-tasking strength
Reliable and punctual
Excellent people skills
Goal-Oriented
Outgoing Personality
Cash Handling
Cash Register Operation
Stocking and Receiving
Sales expertise
Product Sales
Complex Problem-Solving
POS System Operation
Meeting deadlines
Merchandising knowledge
Team Leadership
Staff Management
Staff Training and Development
Project Management
Customer Relationship Management (CRM)
Sales Techniques
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
The Black
03.2024 - Current
Pharmacy Clerk
Thrifty White Pharmacy
08.2022 - 05.2023
Travel Sale Specialist/Entrepreneurship
Spartan Mindset
01.2022 - 08.2022
Customer Services/Sale Product Specialist
Clearlink
07.2018 - 09.2019
Key Holder/Management
Starbucks
11.2017 - 02.2022
Administrative Assistant
Chester and Shein.PC
07.2017 - 11.2017
Account Manager
Foundation Capital
02.2016 - 04.2017
Legal Secretary/Intake Specialist
Paglialunga & Harris Law Firm
09.2015 - 01.2016
Holder/Management Team
Aldo
07.2014 - 04.2015
Head Cashier/Visual Specialist/Leading Sale Associate
Forever 21
09.2012 - 07.2015
Bachelor of Science - Psychology
San Diego State University
Associate of Science - Psychology
Southwestern Community College
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