Sara C. Taylor

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.

Documented strengths in building and maintaining relationships in a dynamic, fast-paced setting.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.

Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Saucony Good Tidings winner- A national award that recognizes staff that go above and beyond, for their stores, clients, and communities. I was nominated by the owner of Fleet Feet and chosen by Saucony.

During my tenure at Fleet Feet Winston-Salem I started as a part time sales associate. Fleet Feet maintains a high standard for the employees they hire. There is a great deal of product knowledge and training required in order to maintain accurate customer relationships. 

There are three tier of sales in the Fleet Feet fitter Program. Master Fitter being the highest, and by far, the most difficult.

Master Fitters are required to maintain monthly metrics of consistent sales recorders in order to achieve this status and maintain the role.

As part of the role as master fitter I was responsible for mentoring and training new hires, as well as cultivating a strong work environment.