Overview
Work History
Education
Skills
Timeline
Generic

Sarah Abdelsamad

Pompano Beach,FL

Overview

5
5
years of professional experience

Work History

Reservationist

Carefree Boat Club
03.2023 - 08.2023
  • · Manage data entry tasks, maintain accurate records, and navigate computer systems adeptly.
  • · Leverage local area knowledge and boating expertise to enhance job performance.
  • · Answering incoming phone calls promptly and professionally.
  • · Scheduling and coordinating sales appointments efficiently.
  • · Managing paperwork and generating reports to support sales associates.
  • · Ensuring accuracy and completeness of sales-related documentation.
  • · Collaborating with sales team to facilitate smooth operations.
  • · Organizing and maintaining sales records and databases.
  • · Providing administrative support to enhance sales processes.

Broker to Broker Sales

Dream Yacht Charter
02.2022 - 03.2023
  • Evaluate prospect’s yachting needs and match with product and/or charter management solution
  • Act as public face of the company and first point of contact for vendors and potential clients
  • Precisely quote pricing to clients, including taxes, add-ons and mandatory/optional fees, and when needed, negotiate costs
  • Develop relationships with third party brokers and independent vendors in order to maximize bookings
  • Assist and support in-house staff/crew placement and follow up on product delivery
  • Successfully achieve sales targets and objectives
  • Provide accurate and well informed selection of yachts for charter to clients and expert advice on charter yachts and activities around cruising grounds

Charter Administrator

The Catamaran Company
12.2018 - 02.2022
  • Point of contact for owners, captains and vendors for all financial, administrative and customer resolution matters
  • Oversaw charter services from inception to embarkment and any post charter concerns with customer
  • Assisting the sales and accounting team in administrative task and handling overflow calls
  • Prepare proposals and presentations for prospective clients
  • Managing/overseeing a heavy charter program with various vessels
  • Maintain an accurate records on payments due, sail dates, contracts to be signed, and pending rescheduling/ cancellations
  • Liaison between internal departments, boat owners and captains
  • Processed and monitored payments for charters and vendors
  • Active participation of the onboarding process and chart briefing to the clients
  • Maintain working knowledge of port rules and up-to-date COVID protocols
  • Generate monthly profit revenue reports for supervising manager

Education

Business and entrepreneurship

Northeast High School
Oakland Park, FL
2014

Skills

  • Ability to read, analyze, and interpret general business periodicals
  • Ability to handle all incoming phone calls with courtesy and professionalism
  • Ability to engage clients as I build relationships quickly and effectively
  • Ability to answer phones and direct calls
  • Ability to write reports, business correspondence and procedures
  • Ability to identify opportunities to up-sell and cross-sell customers
  • Good understanding to carry out instructions furnished in written, oral and diagram form

Timeline

Reservationist

Carefree Boat Club
03.2023 - 08.2023

Broker to Broker Sales

Dream Yacht Charter
02.2022 - 03.2023

Charter Administrator

The Catamaran Company
12.2018 - 02.2022

Business and entrepreneurship

Northeast High School

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Sarah Abdelsamad