Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Adams

Fort Wayne,IN

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

5
5
years of professional experience

Work History

Disney College Program Intern

Disneyworld
08.2023 - 01.2024
  • Enhanced guest experiences by providing exceptional customer service and maintaining a positive attitude.
  • Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
  • Collaborated with team members to maintain cleanliness and organization of various areas within the park.
  • Contributed to increased merchandise sales by showcasing products, offering recommendations, and processing transactions efficiently.
  • Attended regular training sessions to stay current on company policies, safety protocols, and operational updates.
  • Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
  • Ensured guest safety by enforcing established rules and regulations throughout the park premises consistently.
  • Exhibited strong communication skills when interacting with diverse audiences including guests from various cultural backgrounds or age groups.

General Merchandise Stocker

Target
02.2023 - 08.2023
  • Improved store organization by efficiently restocking shelves and displays with general merchandise items.
  • Enhanced customer satisfaction by assisting with product inquiries and locating desired items.
  • Maintained accurate inventory levels through consistent monitoring and timely replenishment of products.
  • Contributed to increased sales by creating visually appealing displays that showcased popular merchandise.
  • Collaborated with team members to ensure a clean, organized, and well-stocked shopping environment for customers.
  • Ensured proper item pricing by regularly updating shelf tags and promotional signage.
  • Consistently lifted materials weighing as much as 60 pounds.

Baker/Packager

Sam's Club
01.2022 - 02.2023
  • Marked and labeled containers, container tags, or products using marking tools.
  • Accomplished production goals by working with speed and accuracy.
  • Met with customers to discuss needed bakery items and take orders.
  • Inspected all bakery products and removed any found to possess defects.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Organized store by returning merchandise to proper areas and restocking displays.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Prepared and built food items according to standardized recipes and directions.

Service Attendant

Meijer
09.2019 - 09.2021
  • Supervised front desk operations, cash handling, transactions, and customer service tasks.
  • Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
  • Processed payments via cash, credit, and debit cards and counted back change to customers to avoid cash drawer errors.
  • Worked in departments when the need arose; Customer Service, Cashier, Curbside Attendant, Greeter, Gas Station Attendant, General Merchandise Stocker, and Electronics Attendant.
  • Inspected identification to determine the proper age of customers for alcohol and cigarettes.
  • Reduced process lags by training employees on best practices and protocols.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold or fresh.
  • Listened to customer needs to identify and recommend the best products and services.
  • Replenished items to maintain stock availability.

Pickup Attendant

Kroger
10.2018 - 05.2019
  • Also filled in as a Cashier, Grocery Stocker, and Bagger.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Built relationships with members and guests and created a welcoming and warm environment that promoted future visits.
  • Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Reported incidents of damage or loss to the supervisor for immediate remediation.
  • Maintained cleanliness, neatness, and organization of customer areas.
  • Answered guest questions regarding amenities and services and offered assistance in solving problems.
  • Resolved customer issues to maintain high standards of customer satisfaction.
  • Asked questions and looked for the root cause of complaints, obtaining sufficient information to refer to supervisor.
  • Processed payments and refunds to maintain accurate records of daily sales transactions.

Education

Some College (No Degree) -

Eastern Gateway Community College
Steubenville, OH

High School Diploma -

Stone Creek Academy
Indiana
05.2018

Skills

  • Cleaning and Sanitizing
  • Willingness to Learn
  • Flexible and Adaptable
  • Order Picking
  • Decision Making
  • Integrity and Dependability
  • Attention to Detail
  • Multitasking and Prioritization
  • Critical Thinking
  • Quality Assurance
  • Exceptional Communication
  • Organizational skills

Timeline

Disney College Program Intern

Disneyworld
08.2023 - 01.2024

General Merchandise Stocker

Target
02.2023 - 08.2023

Baker/Packager

Sam's Club
01.2022 - 02.2023

Service Attendant

Meijer
09.2019 - 09.2021

Pickup Attendant

Kroger
10.2018 - 05.2019

Some College (No Degree) -

Eastern Gateway Community College

High School Diploma -

Stone Creek Academy

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