Sarah Adkins

Title Clerk

St. Charles Nissan Inc.

06.2016 - Current

Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
Kept all patient information secure and confidential.
Executed billing tasks and recorded information in company databases.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
Ensured compliance with relevant regulations and industry standards throughout all aspects of the billing process.
Improved overall client satisfaction by promptly addressing concerns related to invoicing disputes or inconsistencies.
Collaborated with other departments for accurate invoicing and prompt resolution of discrepancies.
Developed strong relationships with clients, fostering trust and effective communication regarding billing matters.
Worked with multiple departments to check proper billing information.
Responded to customer concerns and questions on daily basis.
Collaborated with customers to resolve disputes.
Used data entry skills to accurately document and input statements.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Utilized various software programs to process customer payments.
Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Communicated with customers to resolve common title issues.
Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
Calculated and remitted state sales tax, service, and other charges.
Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
Contacted State Motor Vehicle Department to determine status of pending titles.
Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Streamlined title processing by efficiently managing documentation and maintaining accurate records.
Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
Created a centralized filing system that allowed easy access to pertinent information about each client''s vehicle title status or history.
Kept up-to-date with state and federal regulations to prevent errors and fraud.
Collaborated with various departments to ensure smooth workflow for title processing and delivery.
Collected taxes and fees, submitted payments and issued receipts.
Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
Continuously improved processes for title management, identifying areas of improvement and implementing changes where necessary.
Reduced data entry errors by implementing a rigorous quality control process for all documentation submissions.
Educated clients on the importance of title integrity by explaining the risks associated with incorrect or missing documentation.
Increased team efficiency through cross-training initiatives, fostering a versatile workforce capable of handling multiple responsibilities within the department.
Served as a liaison between buyers and sellers during the titling process, ensuring all parties were informed about their responsibilities.
Enhanced team knowledge, regularly updating colleagues on new title processing software and technologies.
Facilitated smoother transactions, coordinating with sales departments to ensure all necessary documents were collected and processed in timely manner.
Enhanced data integrity with rigorous verification of vehicle ownership and lien information.
Reduced errors in documentation, closely monitoring changes in state and federal regulations and updating company procedures accordingly.
Optimized customer experience, responding promptly and professionally to inquiries regarding title status and requirements.
Fostered positive relationships with customers, addressing concerns and guiding them through title transfer process with empathy and expertise.
Accelerated processing times for titles, establishing productive relationships with DMV offices and other external agencies.
Reduced customer wait times by efficiently managing queue of title applications and inquiries.
Secured company compliance, conducting thorough audits of title and registration documentation.
Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
Boosted team efficiency by developing and leading training sessions on best practices for title clerks.
Improved customer satisfaction by providing detailed explanations of title transfer processes and requirements.
Enhanced accuracy of document processing by meticulously reviewing and verifying titles and registrations for errors.
Improved record-keeping accuracy, meticulously organizing physical and digital files for easy retrieval.
Elevated operational standards by contributing to revision of company policies related to title processing.
Promoted culture of continuous improvement, suggesting and implementing process optimizations that led to more streamlined operations.
Streamlined title processing procedures, reducing turnaround time by implementing efficient filing systems.
Ensured legal compliance, diligently reviewing all submitted documents for adherence to state laws and regulations.
Utilized various online databases and public land records to verify ownership information.
Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
Analyzed title documents to identify potential issues and resolve any discrepancies.
Strengthened team collaboration, sharing insights and strategies with peers to collectively overcome challenges.
Minimized risk of fraud, conducting in-depth verification of signatures and identification on title documents.

Summary

Overview

Work History

Title Clerk

Education

Skills

Timeline

Title Clerk

Similar Profiles

Pamela MangosingPamela Mangosing

Blaine PaganoBlaine Pagano

Dennis PittmanDennis Pittman

Emma LangeEmma Lange

Frank HortonFrank Horton