Results-driven Shift Leader experienced in overseeing daily operations and team coordination. Achieved high productivity through effective collaboration and proactive problem-solving in dynamic environments. Focused on enhancing team performance and ensuring optimal workflow while managing multiple projects with precision.
Work History
Shift Supervisor
1 Year 4 Months
Good Tern Hole in the Wall Bagel | 06.2025 - Current
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Handled guest inquiries and concerns professionally, fostering customer satisfaction.
Trained new staff on service protocols and customer engagement techniques.
Server
2 Years 3 Months
Lobster Pound | 05.2021 - 08.2023
Delivered food to customers promptly for enhanced dining experience
Ensured customers received all necessary items for satisfaction
Supported coworkers during peak hours
Performed end-of-day cleaning procedures for restaurant upkeep
Hostess / Server
1 Month
Blaze Restaurant | 07.2022 - 08.2022
Greeted customers upon arrival to create welcoming atmosphere
Seat customers and provide menus
Deliver food to customers upon their order
Delivered food to customers promptly to enhance dining experience
Ensured customers received all necessary items for satisfaction
Provided support to coworkers during busy shifts
Cleaned restaurant thoroughly at the end of each shift