SARAH AHLGREN
Administrative Assistant/Receptionist
Renton,United States
Summary
Enthusiastic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
In addition to my Administrative background, I have over fifteen years experience as a reliable Medical Support professional. Benefitting from all learning situations, I was able to build on my skills to obtain positions of greater responsibility. I started my medical career as a Clinical Laboratory Assistant and phlebotomist. I have been employed with several temporary staffing agencies, making me a dependable and quick learning team player with effective communication and organizational skills
Overview
20
20
years of professional experience
Work History
Home Health Care Provider
Quintin Banister
Renton, United States
09.2015 - 05.2021
- Interacted kindly with patient and family and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
- Protected privacy and delivered comfort to preserve dignity of dying patient and his family members.
- Provided patient with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided assistance to client by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Advocated for and strived to protect health, safety and rights of patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Administrative Assistant/Laboratory Assistant
Biomoles, INC
Shoreline, WA
10.2012 - 02.2015
- Delivered top-notch administrative support to COO, promoting excellence in office operations.
- .Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Monitored usage of reagents and laboratory supplies and contacted vendors to place new orders for replenishment
- Sourced vendors, built relationships and negotiated prices.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
- Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
- Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
Medical Office Assistant/Patient Care Assistant
Seattle Medical & Wellness Clinic
Seattle, WA
09.2009 - 12.2010
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Entered procedure codes and diagnosis codes into medical billing software, adhering to strict HIPAA guidelines.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Cross-trained in front-office procedures to back up reception staff.
- Taught patients about medications, procedures and care plan instructions.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
- Assisted Physicians during in-office surgical procedures.
- Obtained all prescribed laboratory testing, including phlebotomy
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
Education
Certificate - Licenced Practical Nursing And Medical Assisting
North Seattle Community College
Seattle, WA 09.1998 - 09.2000
GED -
Blanchet High School
Seattle, WA 09.1991 - 06.1995
Skills
Dependable and Responsible
Problem-Solving
Flexible and Adaptable
Administrative support
45 WPM typing speed
Well trained in Phlebotomy & Specimen Processing
Excellent Communication, verbal and written
Proficient in Microsoft Office and Google Docs
Professional demeanor
Multitasking Abilities
Teamwork and Collaboration
Accomplishments
Currently training at Seattle Goodwill to Update my Skills in MIcrosoft office; including Word, Google docs, Power Point and Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Care Provider
Quintin Banister
09.2015 - 05.2021
Administrative Assistant/Laboratory Assistant
Biomoles, INC
10.2012 - 02.2015
Medical Office Assistant/Patient Care Assistant
Seattle Medical & Wellness Clinic
09.2009 - 12.2010
Certificate - Licenced Practical Nursing And Medical Assisting
North Seattle Community College
09.1998 - 09.2000
GED -
Blanchet High School
09.1991 - 06.1995