Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Sarah Akhtar

Chicago,IL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Volunteer

Islamic Relief USA
04.2021 - Current
  • Raised funds for organization through community outreach initiatives.
  • Utilized knowledge of community resources to refer clients to appropriate sources.
  • Collaborated with others by contributing time, effort and talent to advance needs or further missions.
  • Assisted with and organized programs, events and activities to drive outreach initiatives.
  • Performed wide range of administrative, analytical and support duties and functions relating to various aspects of organization.
  • Set up tables and chairs and unloaded necessary equipment to prepare for events.
  • Met community outreach goals through lead generation and conversion.
  • Assisted with facilities maintenance, basic cleaning and trash removal.
  • Processed, organized and conducted inventory of various donated goods.
  • Promoted volunteer program through fliers, newsletters and social media.
  • Encouraged people to be active in community through organizational events and projects.
  • Pitched in to help with volunteer recruitment, retention and motivational programs.
  • Set up tables and chairs and unloaded equipment for various volunteer events.

Front of House and Back of House Team Member

Port of Peri Peri
02.2021 - 05.2021
  • Transferred supplies and equipment between storage and work areas by observing safe lifting standards.
  • Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
  • Segregated and removed trash and garbage to place in designated containers.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
  • Learned new menu items and specials to offer suggestions to customers.

Front of House Team Member

Midtown Athletic Club
10.2016 - 03.2017
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Took to-go phone orders from guests following outlined procedures.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Refilled condiments, napkins and server workstations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Rotated inventory to reduce waste and optimize freshness.

Hostess

Dennys Restaurant
06.2016 - 08.2016
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Took beverage orders and served drinks during peak meal times.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Hostess

Dao Sushi & Grill, Japanese Steakhouse
08.2015 - 11.2015
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Front of House Team Member

Pei Wei
02.2015 - 05.2015
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Took to-go phone orders from guests following outlined procedures.
  • Monitored restaurant occupancy levels and addressed seating and service issues with urgency.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education

Bachelor of Science - Integrated Health Studies

University of Illinois At Chicago
Chicago, IL
12.2023

Skills

  • Problem-Solving
  • Phone and Email Etiquette
  • Cleaning and Sanitizing
  • Attention to Detail
  • Multitasking and Organization
  • Task Prioritization
  • Written and Verbal Communication
  • Customer Service
  • Critical Thinking
  • Time Management

Timeline

Volunteer

Islamic Relief USA
04.2021 - Current

Front of House and Back of House Team Member

Port of Peri Peri
02.2021 - 05.2021

Front of House Team Member

Midtown Athletic Club
10.2016 - 03.2017

Hostess

Dennys Restaurant
06.2016 - 08.2016

Hostess

Dao Sushi & Grill, Japanese Steakhouse
08.2015 - 11.2015

Front of House Team Member

Pei Wei
02.2015 - 05.2015

Bachelor of Science - Integrated Health Studies

University of Illinois At Chicago

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Sarah Akhtar