Sarah Al Azzawi
Fairfax,VA
Summary
Experience in accounting and financial management functions, including accounts payable, accounts receivable and billing. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
Overview
9
9
years of professional experience
Work History
Relationship Banker Business Owner Specialist
Truist Bank
Vienna, VA
02.2021 - Current
- Provided remarkable customer service through all customer interaction, opening new accounts, problem resolution, telephone answering, etc.
- Consistently top banker in the branch for mortgage and HELOC referral.
- Sold loan and deposit product to consumer and small business customers and prospects.
- Conducted outbound calls by using referral sources, walk-in telephone and calls.
Universal Banker
BB&T Bank
Vienna , VA
07.2016 - 02.2021
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
Sales Associate
BCBGMAXAZRIA
Fairfax, VA
01.2016 - 07.2016
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Office Manager
Al Amjad Ware Housing And General Trading Co.
Amman, Jordan
04.2012 - 11.2014
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Education
Associate of Science - Business Administration And Management
AL KHAWARIZMI COLLEGE
AMMAN/ JORDAN02.2014
Bachelor of Science - Biology
Baghdad University
Baghdad/ Iraq06.1999
Skills
- Financial Advising
- Community Reinvestment Act
- Customer Service
- Data Manipulation and Analysis
- Data Verification and Maintenance
- Microsoft Office
- Multitask in fast paced environment
- QuickBooks
- Salesfoece
Timeline
Relationship Banker Business Owner Specialist
Truist Bank
02.2021 - Current
Universal Banker
BB&T Bank
07.2016 - 02.2021
Sales Associate
BCBGMAXAZRIA
01.2016 - 07.2016
Office Manager
Al Amjad Ware Housing And General Trading Co.
04.2012 - 11.2014
Associate of Science - Business Administration And Management
AL KHAWARIZMI COLLEGE
Bachelor of Science - Biology
Baghdad University
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