Experienced professional with a passion for making an impact through skills and knowledge. Seeking a role to contribute expertise towards company goals. Committed to driving success through collaboration and innovation, dedicated to enhancing abilities and adding value to the organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
GC Grill House
04.2022 - Current
Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Serves food and beverages promptly with focused attention to customer needs.
Works with POS system to place orders, manage bills, and handle complimentary items.
Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
Performs opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Follows health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Increases sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Patient Services Coordinator
CORA Physical Therapy
08.2020 - 03.2022
Warmly greet and build rapport with patients through in-person and phone interactions
Answer incoming calls promptly and politely; screen calls and take/relay messages as necessary
Verify patient insurance for outpatient therapy benefits (applicable locations only)
Manage incoming physician referrals and prescriptions
Provide communication on first visit expectations to all new patients
Advise patients of their financial responsibility (i.e., deductible, co-pay, or co-insurance responsibility per visit)
Scan patient insurance cards, ID cards, and all other pertinent paperwork to patient files
Collect co-pay/deductible payments and provide a receipt with each transaction
Balance daily collection of cash/checks/credit cards at the end of each day; Submit daily charges to Clinic Manager
Maintain a tidy and welcoming appearance of waiting room, office space, and therapy gym; sanitize therapy office/gym per CDC guidelines
Chiropractic Assistant
Pepper Natural Health and Wellness
10.2018 - 03.2020
Oversees patient registration, insurance verification, form completion and appointment scheduling.
Manages all office inventories; places orders and received deliveries, incoming mail and organized supplies in stockrooms and exam rooms.
Demonstrates proficiency in recording patient medical history and taking vital signs. Enters in patient evaluation and data in EMR system.
Observes and performs patient's therapies. Such as: electric muscle stimulation, ultrasound, laser, exercises and mechanical traction.
Communicates with physician in the progress of patients and adaptation of the treatment program. Provides input on patient's progress.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Server
Chili's Bar & Grill
03.2011 - 09.2018
Greeting guests upon their arrival and providing them with menus
Taking food and drink orders accurately and efficiently
Answering questions regarding ingredients in menu items and making recommendations
Serving food and drink orders in a timely and professional manner
Checking on guests periodically during the meal to ensure customer satisfaction
Handling cash and credit card transactions accurately and responsibly
Familiar with standard restaurant operations and safe beverage service
Documented success in making relations to guests through friendly attitude
Upbeat professional who has a proven talent for reading guests and anticipating their needs