Sarah Alden
Hurley,NY
Summary
Hands-on manager with a desire to utilize 15+ years of IT management experience in a success-driven environment. Project-oriented with an attention to detail and an effective communicator. Personable and able to adapt to most audiences and situations. A self-starter that requires minimal management oversight with excellent planning and research skills.
Overview
26
26
years of professional experience
6
6
years of post-secondary education
Work History
Information Technology Manager
Selux Corporation
Highland, NY
10.2005 - 09.2022
- Interviewed, hired, trained and mentored staff.
- Assessed IT areas in need of improvement and implemented solutions.
- Diagnosed and repaired hardware and software.
- Managed software installations and upgrades.
- Managed help desk and provided end-user support.
Executive Assistant
Selux Corporation
Highland, NY
10.2002 - 10.2005
- Organized and coordinated conferences and daily meetings.
- Facilitate communication and enhance business processes.
- Arranged extensive international travel plans for executives.
- Track, analyze and report on performance and sales data.
Receptionist
Harte-Hanks
Lake Katrine, NY
09.2000 - 10.2002
- Greeted incoming visitors and customers professionally.
- Kept reception area clean and neat.
- Answered central telephone system and directed calls accordingly.
Residential Assistant
Devereux Foundation
Red Hook, NY
06.1996 - 10.2000
- Maintained positive relationships with students.
- Support student goals which included learning daily living and social skills.
- Encouraged student participation in residential and school activities.
- Logged and filed reports.
Education
Master of Science - Information Technology
American Public University System
Charles Town, WV 01.2018 - 06.2020
Bachelor of Arts - Psychology
Binghamton University
Binghamton, NY 08.1992 - 06.1996
Skills
- Organized and Detail Oriented
- Help Desk Support and Management
- Procurement and Vendor Management
- Project Management
- Employee Management
- Group and Individual Training
- Budgeting
- Planning and Strategy
Affiliations
Project Management Institute
Institute of Electrical and Electronics Engineers
Certification
PMP, Project Management Professional
Timeline
Master of Science - Information Technology
American Public University System
01.2018 - 06.2020
Information Technology Manager
Selux Corporation
10.2005 - 09.2022
Executive Assistant
Selux Corporation
10.2002 - 10.2005
Receptionist
Harte-Hanks
09.2000 - 10.2002
Residential Assistant
Devereux Foundation
06.1996 - 10.2000
Bachelor of Arts - Psychology
Binghamton University
08.1992 - 06.1996
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