Sarah Alexander
Amarillo,TX
Summary
Driven Certified Medical Assistant with a proven track record at Well Life Medical, enhancing office efficiency and patient outcomes through expert coordination and education. Skilled in HIPAA compliance and patient-focused care, adept at managing medical records and supporting diagnostic procedures. Demonstrated ability to improve patient cooperation and streamline processes, contributing to superior healthcare delivery.
Overview
3
3
years of professional experience
Work History
Certified Medical Assistant
Well Life Medical
01.2023 - Current
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Taught patients about medications, procedures, and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Obtained client medical history, medication information, symptoms, and allergies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Notify patient's of their laboratory and diagnostic test results
Certified Medical Assistant
Amarillo Medical Specialists
09.2021 - 12.2023
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Notified patient's of their laboratory and diagnostic test results
Education
Associate of Science - Nursing
Amarillo College
Amarillo, TX06.2021
Skills
- Inventory and supply management
- HIPAA Compliance
- Needs assessments
- Payment Collection
- Patient Scheduling
- Specimens collection and processing
- Electronic Health Records
- Inventory Management
- Vital Sign Monitoring
- Medical Records Management
- Patient Assessments
- Patient documentation
- Medical office administration
- Phlebotomy
- Procedure Assistance
- Patient Flow Management
- Patient-focused care
- Sterile technique
- Patient Management
- Therapeutic procedures
- Customer Service
- Antigen testing
- Diagnostic Procedures
- Traction equipment
- Compassionate caregiver
- Reliable team player
- Vital signs monitoring
- First Aid
- Immunization Administration
- Compassionate
- Customer Relationship Management (CRM)
- Prioritizing stat orders
- Insurance Verification
- Patient oral care
- Lab Equipment Operation
- Patient bathing
- Equipment Sterilization
- EMR / EHR
- Clinical Documentation
- Emergency procedures understanding
- Companionship and emotional support
- Patient Care Coordination
- Valid Texas driver's license
- Medical Terminology
- Appointment Setting
- CPR
- Sterilization techniques
- Patient Relations
- OB/GYN procedures
- Medical Procedures
Timeline
Certified Medical Assistant
Well Life Medical
01.2023 - Current
Certified Medical Assistant
Amarillo Medical Specialists
09.2021 - 12.2023
Associate of Science - Nursing
Amarillo College