Sarah Alexander
Roanoke,TX
Summary
Retail manager with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, while adapting to changing needs. Expertise in inventory management coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive customer and partner experiences while optimizing store performance.
Overview
16
16
years of professional experience
Work History
Store Manager
Starbucks Coffee Company
12.2016 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and partners.
- Manage partners successfully in fast-paced environment through proactive communication and positive feedback.
- Foster a positive store and district environment by cultivating strong relationships through collaboration and team-building.
- Optimize labor and scheduling according to store needs while adhering to less than 0.5% AvE; maximizing order readiness without compromising quality.
- Increased store profitability and controllable contribution through routine business analysis and implementing efficient inventory management strategies.
- Collaborate with other managers to develop company-wide initiatives aimed at improving overall performance across district and area.
- Impacting the community through volunteer work in district and region.
Sales Training Manager
ADT Security Systems
09.2008 - 05.2012
- Assessed and analyzed sales team performance to determine areas of weakness and areas of strength.
- Streamlined onboarding processes for new sales representatives, ensuring faster integration into the team.
- Evaluated trainee performance to provide individual coaching, tools and constructive feedback.
- Collaborated with senior management to identify skill gaps and develop targeted training initiatives.
- Evaluated the effectiveness of training programs through regular assessment, making adjustments as needed for optimal results.
Education
Associate of Arts - Culinary Arts
El Centro College
Dallas, TX05.2003
Skills
- Curious and Courageous
- Creating a Culture of Collaboration
- Multitasking and Organization
- Retail Inventory Management
- Team Building and Leadership
- Training and Coaching
- Early Adopter
- Inspiring Commitment
- Maximizing Team Capabilites
Accomplishments
- Store Manager of the Quarter. Q1 FY24
- Store Manager Trainer
- Co-Trained 25+ new employees for a LS NSO.
Timeline
Store Manager
Starbucks Coffee Company
12.2016 - Current
Sales Training Manager
ADT Security Systems
09.2008 - 05.2012
Associate of Arts - Culinary Arts
El Centro College
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