Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Allen

Vandalia,IL

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. . Motivated to learn, grow and excel in all areas associated with the position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgment.

Overview

7
7
years of professional experience

Work History

Graumenz Construction

Gary Graumenz
Vandalia, IL
01.2021 - Current
  • Utilized hammers, saws, squares, levels and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Observed safety regulations on job sites to minimize accidents.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Collected measurements and marked locations as part of project preparations.
  • Prepared job sites for work plans by measuring and marking different distances.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Operated power equipment to move materials and promote job efficiency.


House Keeper Organizer

Seth Smith
Vandalia, IL
01.2022 - 05.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Waxed and polished wood floors and other woodwork.
  • Categorized laundry received by clients based on fabric type.

Primary Care Provider

Fayco Enterprises
Vandalia, Illinois
05.2018 - 02.2022
  • Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
  • Diagnosed and treated patients suffering from chronic conditions.
  • Interviewed patients concerning physical complaints, discussed symptoms, asked questions and suggested treatment options.
  • Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.
  • Identified serious conditions and emergency situations and immediately referred to hospital for prompt care.
  • Administered high level of care to patients using active listening and open-ended questioning.
  • Treated and monitored care of geriatric patients at local long-term care facility.
  • Adhered to universal precautions and other appropriate infection control practices

Personal Assistant

Stokes Construction
Ohlman, IL
02.2020 - 03.2021
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Displayed absolute discretion at handling confidential information.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.

Call Center

Vandalia JCs
Vandalia Illinois, IL
01.2016 - 02.2016
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Educated customers on company systems, form completion and access to services.
  • Answered impressive number of calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Assisted customers quickly and accurately by answering questions, responding to inquiries and handling telephone requests.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
  • Consistently maintained high customer service satisfaction ratings
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered prompt service to prioritize customer needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded proactively and positively to rapid change.
  • Communicated professionally with colleagues, freelancers and clients.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction .
  • Delivered excellent customer service, resulting in consistent high customer satisfaction rating.
  • Recommended products to customers, thoroughly explaining details.
  • Surpassed sales goals through implementation of effective marketing strategies.
  • Optimized customer support by establishing collaborative service environment.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Promoted available products and services to customers during service, account management and order calls.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Contacted clients to verify account information and maintain accuracy,
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Promised best prices for all customer services and maintained accuracy when determining quotes.
  • Provided onboarding and guidance to other sales representatives
  • Scored in top 3 of employees for successful problem solving
  • Handled many customers in fast-paced work setting in coordination with solid team of 20 customer service associates.
  • Welcomed, greeted and assisted guests in high-traffic store,
  • Improved overall efficiency and provided outstanding support.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

GED - High School Equivalent

Pana Learning Center
Pana, IL
03.2001

Skills

  • Skilled housekeeper
  • Basic housekeeping
  • Housekeeping requirements
  • Housekeeping understanding
  • Sales floor housekeeping
  • Meticulous record-keeper
  • Knowledge of house rules
  • General housekeeping
  • General housekeeping abilities

Timeline

House Keeper Organizer

Seth Smith
01.2022 - 05.2022

Graumenz Construction

Gary Graumenz
01.2021 - Current

Personal Assistant

Stokes Construction
02.2020 - 03.2021

Primary Care Provider

Fayco Enterprises
05.2018 - 02.2022

Call Center

Vandalia JCs
01.2016 - 02.2016

GED - High School Equivalent

Pana Learning Center

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Sarah Allen