Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
SARAH ALLISON

SARAH ALLISON

Dallas,USA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Account Management Team Lead

Ready Computing
02.2021 - 04.2025
  • Used predictive modeling to increase and optimize customer experiences and revenue.
  • Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
  • Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
  • Advocated on behalf of client stakeholders to make changes and introduce initiatives to achieve superior account performance.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

Manager of PMO

Harbin Clinic
07.2019 - 02.2021
  • Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
  • Analyzed project performance data to identify areas of improvement.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Maintained open communication by presenting regular updates on project status to customers.

Sr Project Manager

Virtual Medical Staff
02.2018 - 07.2019
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
  • Maintained schedules to meet key milestones at every project phase.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Partnered with project team members to identify and quickly address problems.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Established and managed change management processes to fulfill successful project transitions.
  • Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
  • Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.

Education

Bachelor of Science - Health Administration

Columbia Southern University
Orange Beach, AL
01-2022

Skills

  • Financial acumen
  • Client onboarding
  • Account analysis
  • Customer retention
  • Problem-solving
  • Effective communication
  • Pipeline management
  • Strategic planning
  • Contract negotiation
  • Team leadership
  • CRM software
  • Account management
  • Business development
  • Negotiation tactics
  • Continuous improvement

Certification

  • PMP - Project Management Professional

Timeline

Account Management Team Lead

Ready Computing
02.2021 - 04.2025

Manager of PMO

Harbin Clinic
07.2019 - 02.2021

Sr Project Manager

Virtual Medical Staff
02.2018 - 07.2019

Bachelor of Science - Health Administration

Columbia Southern University

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