SARAH ALZEIN
Irvine,CA
Summary
Experienced administrative professional with a strong background in management and customer support, known for optimizing processes and improving communication. Expertise in Microsoft Dynamics and vendor relations, delivering results in dynamic settings. Bilingual in English and Arabic, adept at managing confidential records.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Staff Assistant - 1 Month Contract
OC Assessor's
Orange, California
07.2025 - 08.2025
- Facilitated resolution of diverse taxpayer inquiries in person and via phone.
- Directed customers to appropriate appraisers or departments for efficient assistance.
- Explained propositions and forms to support customers with application completion.
- Prepared mail correspondence for timely distribution to taxpayers.
CEO Executive Assistant / Office Manager
Ethmar International Holding
Abu Dhabi, UAE
07.2024 - 03.2025
- Partnered closely with Executives and C-Suite Managers to provide high-level administrative and personal support, ensuring smooth day-to-day operations and fostering trusted relationships.
- Liaised between executives and 20+ internal/external stakeholders weekly to coordinate meetings, draft over 15 pieces of correspondence per week, and maintain 100% accuracy in records and reporting.
- Generated purchase requisitions monthly using Microsoft Dynamics and processed reimbursements for business expenses averaging $10K per quarter, ensuring timely procurement and budget compliance.
- Tracked the progress of 25+ NDAs and expedited signatures through DocuSign, reducing turnaround time by 30% while maintaining strict confidentiality of sensitive legal documents.
- Streamlined communication between executives and 5+ departments, resulting in a 20% improvement in response time and enhanced cross-functional collaboration.
- Managed complex travel for C-suite executives, including flights, accommodations, and agendas, ensuring seamless executive transitions and 100% schedule adherence.
Office Manager
Alem & Associates Law Firm
Abu Dhabi, UAE
06.2022 - 06.2024
- Collaborated closely with senior attorneys to coordinate over 20 weekly appointments and ensure seamless legal operations and optimal time management.
- Prepared and submitted weekly time-sheets for 4+ attorneys and coordinated time off schedules to maintain uninterrupted departmental workflow.
- Researched and shared 20+ relevant legal articles per week, supporting attorneys with timely insights and updates on case-relevant topics.
- Managed new interns' travel and accommodations.
- Managed daily office operations across departments, improving workflow efficiency by 20% through streamlined processes and effective resource coordination.
- Implemented procedural improvements in office administration that boosted productivity by 25%, while standardizing operations across legal and support teams.
Senior Administrative Assistant | HR Officer
BCI Holding
Beirut, Lebanon
07.2021 - 06.2022
- Arranged over 50 domestic and international travel bookings annually and liaised with multiple embassies to process visas and travel documentation for staff.
- Maintained structured filing systems and managed 50+ administrative tasks monthly, including document handling, scheduling, and correspondence tracking.
- Served as the primary HR liaison for 40+ employees, processed NSSF registrations, and coordinated employment documentation in compliance with local regulations.
- Prepared 100+ official HR documents annually, including employment certificates, monthly pay slips, and salary summaries, ensuring accuracy and timely delivery.
- Organized internal events for up to 100 employees. Managed DHL shipments with 100% accuracy.
- Oversaw office purchases, coordinated vendor maintenance, monitored office supplies, and centralized the management of employee Off-days and visa renewals across departments.
Procurement Officer | Administrative Assistant
Brighter Homes Sal-ARTEGO
Beirut, Lebanon
07.2017 - 06.2021
- Scheduled and coordinated over 25 meetings per week, managed 100+ emails, and supported daily communications across departments and with external stakeholders.
- Processed 40+ purchase orders monthly, tracked incoming shipments, verified 100% invoice accuracy, and managed office supply inventory to support seamless operations.
- Prepared weekly wage reports for 50+ site workers and maintained daily attendance records, contributing to timely and accurate payroll processing.
- Handled up to 30 calls and 40+ emails daily, processed 20+ customer orders per week, and resolved client issues with a 95% first-contact resolution rate.
- Negotiated with 10+ vendors, achieving a 10% cost reduction on recurring supplies while maintaining consistent on-time deliveries.
- Maintained confidentiality and securely managed sensitive information across 100+ personnel files, ensuring full compliance with company policies and data protection standards.
Administrative Assistant
Caporal & Moretti SAL
Beirut, Lebanon
06.2013 - 06.2017
- Schedule and coordinate meetings and appointments for supervisors and managers.
- Follow up with various support teams in ensuring accuracy in monthly attendance reports.
- Handled all administrative requests related to the position, including document preparation, data entry, filing, and interdepartmental communication to support smooth office operations.
- Organized office events, team-building activities, and celebrations that promoted a positive company culture and significantly boosted employee engagement and morale.
- Managed front desk responsibilities, including greeting visitors, directing calls, handling inquiries, and maintaining a professional and welcoming office environment.
Education
BS - Business Management
Lebanese International University
Lebanon04.2013
MBA - Master of Business Administration
Lebanese International University
Lebanon04.2013
Skills
- Microsoft Office and Google Workspace
- DocuSign and Microsoft Dynamics
- Calendar and travel management
- Event planning and coordination
- Confidential records handling
- Vendor and client relations
- Bilingual communication (English & Arabic)
- Verbal and written communication
- Interdepartmental collaboration
Certification
- Career Development & Succession Planning/ Competency Based Recruitment & Interviewing Skills/ Learning & Development/ Compensation and Benefits/ Performance Management for Better Results/ HR Policies & Procedures Courses, Fromatech Institution, 08/01/21
- ISO-9001, SGS, 04/01/18
Personal Information
Work Permit: Fully Authorized to work in the US
Languages
English
Professional
Arabic
Professional
Timeline
Staff Assistant - 1 Month Contract
OC Assessor's
07.2025 - 08.2025
CEO Executive Assistant / Office Manager
Ethmar International Holding
07.2024 - 03.2025
Office Manager
Alem & Associates Law Firm
06.2022 - 06.2024
Senior Administrative Assistant | HR Officer
BCI Holding
07.2021 - 06.2022
Procurement Officer | Administrative Assistant
Brighter Homes Sal-ARTEGO
07.2017 - 06.2021
Administrative Assistant
Caporal & Moretti SAL
06.2013 - 06.2017
BS - Business Management
Lebanese International University
MBA - Master of Business Administration
Lebanese International University
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