Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Amos

Stuart,VA

Summary

Accomplished Office Manager with a proven track record at Cornerstone Complete Care, Inc., excelling in customer service and office administration. Demonstrated ability to maintain confidentiality, streamline operations, and enhance team productivity. Skilled in data entry and organizational tasks, achieving significant cost savings through effective vendor negotiations. Cultivates a positive work environment, fostering high employee retention and client satisfaction.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Office Manager

Cornerstone Complete Care, Inc.
09.2023 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Secretary to the General Manager

Ronbuilt Corporation
01.1999 - Current
  • Supported the General Manager in decision-making by providing accurate data, research, and reports.
  • Maintained a well-organized filing system for easy document retrieval and improved office workflow.
  • Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
  • Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
  • Increased accuracy in expense tracking by meticulously managing receipts and preparing monthly financial reports for review.
  • Assisted in preparation of financial reports, budgeting and forecasting for executive office.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.

Office Manager

Martinsville Chiropractic Center, Inc.
08.1996 - 08.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Chiropractic Assistant

Moore Chiropractic Health Center
09.1992 - 07.1996
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Input patient data into computer system using [Software] and checked information for accuracy.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Provided attentive support during chiropractic adjustments, contributing to effective treatments and patient comfort.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.

Bank Teller

Dominion Bank
04.1989 - 09.1992

Education

Bookeeping

Patrick Henry Community College
Martinsville
05.1990

High School Diploma -

Fieldale Collinsville High School
Collinsville, VA
06.1988

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Billing
  • Payroll Processing
  • Bookkeeping
  • Credit and collections
  • Operations Management
  • Administrative Oversight
  • Employee Training

Certification

  • Licensed Limited Rad-Tech 1997-Present

Timeline

Office Manager

Cornerstone Complete Care, Inc.
09.2023 - Current

Secretary to the General Manager

Ronbuilt Corporation
01.1999 - Current

Office Manager

Martinsville Chiropractic Center, Inc.
08.1996 - 08.2023

Chiropractic Assistant

Moore Chiropractic Health Center
09.1992 - 07.1996

Bank Teller

Dominion Bank
04.1989 - 09.1992

Bookeeping

Patrick Henry Community College

High School Diploma -

Fieldale Collinsville High School

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Sarah Amos