Dynamic leader, adept in operations management and business strategy. Excelled in transforming business processes, notably internalizing billing/collections, enhancing efficiency. Skilled in coaching, fostering team excellence, and driving business development. Demonstrates a robust blend of strategic oversight and hands-on operational improvements.
Overview
22
22
years of professional experience
Work History
Director of Business Office Operations/Manager
Physicians Surgery Centers, LLC
Woodland Hills, CA
01.2021 - Current
Company managed 14 ASC's. I managed 4 centers and was a resource to all centers.
Ensured compliance with all relevant regulations, policies and procedures.
Cultivated relationships with Physician owners to secure support and funding for key initiatives.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Spearheaded the development and launch of new products or services.
Negotiated agreements with external partners such as vendors, contractors and consultants.
Created plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Recruited, trained, supervised, evaluated and mentored staff members.
Streamlined supply chain management to reduce costs and improve efficiency.
Partnered with staff to create professional development plans to support personal and business growth.
Center Director
Premier Outpatient Surgery Center
Colton, CA
10.2014 - 12.2020
Oversee all operation of the surgery center from Regulatory, Financials, QAPI, Risk Management/Safety, Maintenance/Materials Management, Medical Staff/Credentialing, Human Resources.
Business Office Manager
Rancho Mirage Surgery Center
Rancho Mirage, CA
08.2010 - 10.2014
Responsible for Accounts Payable, credentialing, human resources, board meeting preparation, overseeing insurance verification, coding, billing, accounts receivables, rate negotiations, letters of agreements, insurance and vendor/facility contracts, and preparation for AAAHC accreditation and state surveys. Maintained Policy & Procedure Manuals and HIPAA regulations.
Business Office Specialist
Premier Outpatient Surgery Center
Colton, CA
10.2002 - 08.2010
Fulfilled every position in the Business Office from reception, medical records, scheduling, insurance verifications, billing and collections.
Eliminated the need for costly third-party billing/collections agency by personally internalizing the center's billing/collections 7/2004.
Education
Certificate - Coding/Billing
Professional Career Development Institute
07-2005
Bachelor of Arts - Fashion Design & Marketing
American InterContinental University
Los Angeles, CA
05-2002
Associate of Arts - Fashion Merchandising
Brooks College
Long Beach, CA
07-1999
Skills
Coaching and mentoring
Business development
Business strategy
Operations management
Timeline
Director of Business Office Operations/Manager
Physicians Surgery Centers, LLC
01.2021 - Current
Center Director
Premier Outpatient Surgery Center
10.2014 - 12.2020
Business Office Manager
Rancho Mirage Surgery Center
08.2010 - 10.2014
Business Office Specialist
Premier Outpatient Surgery Center
10.2002 - 08.2010
Certificate - Coding/Billing
Professional Career Development Institute
Bachelor of Arts - Fashion Design & Marketing
American InterContinental University
Associate of Arts - Fashion Merchandising
Brooks College
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